Senior Account Manager - Field Based in Scotland

Ascom Group; Scotland; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading communication solutions provider is seeking a Senior Account Manager to join their team in Scotland. The role involves nurturing existing customer relationships and developing new business opportunities in the healthcare sector. Ideal candidates will have a minimum of three years of experience in communication solutions sales and proven skills in negotiation and customer engagement. The position requires a valid UK driving license and offers the opportunity to travel across Scotland.

Qualifications

• Minimum three years’ experience in the sale of Nurse call or communication solutions.
• Demonstrated ability to manage the full sales process, from initial contact to contract closure.
• Proven experience securing meetings and building rapport with key decision-makers within the NHS.

Responsibilities

• Maintain and grow a strong pipeline of prospective and existing accounts in Scotland.
• Identify and pursue new business opportunities.
• Represent Ascom at relevant Healthcare events and meetings.

Skills

Sales process management

Customer engagement

Negotiation skills

Communication skills

Presentation skills

Job description

Senior Account Manager - Field Based in Scotland

Are you ready to make a difference through innovative communication solutions? Ascom is seeking an enthusiastic Account Manager to join our team in Scotland. In this role, you will nurture existing customer relationships, develop new business opportunities, and deliver value-driven sales results within key Scottish regions. Become part of a company renowned for empowering mission-critical sectors such as healthcare, long-term care, and enterprise environments.

About the Senior Account Manager Opportunity – Scotland

As our Account Manager for Scotland, you will work within a collaborative sales team and serve as a trusted partner for customers across healthcare. You will promote and sell Ascom’s advanced Nurse call and mobility solutions that enhance patient safety, improve communication workflows, and support critical decision-making.

Main Responsibilities of the Account Manager Role

• You must be based in Scotland and be willing to visit customer across the region.
• Maintain, and grow a strong pipeline of prospective and existing accounts in Scotland through proactive customer engagement and pipeline management.
• Identify and pursue new business opportunities, ensuring continued commercial expansion within assigned segments.
• Develop and execute strategic customer plans and sales forecasts in alignment with the team and organisational objectives.
• Negotiate contract terms, pricing, and legal conditions in collaboration with internal stakeholders and clients.
• Represent Ascom at relevant Healthcare events, exhibitions, and customer meetings across Scotland.
• Prepare and present tailored proposals and solutions using Ascom’s sales and CRM tools.
• Maintain up-to-date market knowledge to inform strategies and respond swiftly to customer needs.

What We’re Looking For in an Account Manager (Scotland)

• Minimum three years’ experience in the sale of Nurse call or communication solutions.
• Demonstrated ability to manage the full sales process, from initial contact to contract closure.
• Proven experience securing meetings and building rapport with key decision-makers within the NHS.
• Experience with bids, tenders, and public sector procurement frameworks is an advantage.
• Strong communication, negotiation, and presentation skills, with the ability to explain complex technical solutions to diverse audiences.
• Valid UK driving licence, and flexibility to travel across Scotland as required.

Personal Attributes and Skills

• Ability to foster and sustain long-term customer relationships built on trust and value creation.
• Self-driven, results-oriented, and proactively seeks innovative solutions for client partnerships.
• Exceptional organisational and time management skills, with precision in handling multiple priorities.
• Collaborative approach, thriving in both independent and team working environments.
• Excellent listening, consultative, and problem-solving skills.