Senior Account Manager

Connect Management; City of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading creator agency in London is seeking a Senior Account Manager to ensure seamless campaign delivery and client satisfaction. The role requires 3-6 years of experience in account management with a strong focus on influencer marketing. You will build trusted relationships, translate client goals into actionable strategies, and collaborate with various internal teams. This position offers a full-time in-office role with competitive salary opportunities.

Qualifications

• 3-6 years of experience in influencer, social, or creative account management.
• Deep understanding of the creator economy and creator partnerships.
• Excellent communicator, presenter, and relationship-builder.
• Commercial awareness with confidence managing budgets and growth targets.

Responsibilities

• Build trusted, long-term client relationships as their influencer marketing expert.
• Translate client goals into actionable, insight-led campaign strategies.
• Lead the full campaign lifecycle from briefing to reporting.
• Collaborate cross-functionally to ensure flawless delivery.
• Guide and mentor Account Executives and Managers.

Skills

Influencer marketing expertise

Client relationship management

Communication skills

Budget management

Job description

Connect Management is one of the UK’s fastest-growing creator agencies, and we’re looking for a Senior Account Manager to join our agency team to deliver campaigns on time, on budget, and to the highest creative standards. If you want to play a key role in shaping the future of our client relationships, we want to hear from you!

Location: Connect Management Ltd, Unit 4, 100 Villiers Road, London, NW2 5PJ

Level: Senior (3-6 years of experience)

Job Type: Full Time (On Site - In Office)

Salary: DOE

About Connect

Connect Management is a leading social-first creator agency representing over 150+ talents. We’ve built best-in-class experiences for our clients and are leading a new generation of industry disruptors. At Connect, we create game-changing social strategies and attention-grabbing content. We build strategic connections between the world’s biggest brands and the world’s most relevant social-first talent. With our speed, scale, and expertise, we’re the all-in-one agency that delivers results.

About The Role

As a Senior Account Manager, you’ll be the go-to contact for your clients – ensuring campaigns run seamlessly, deliver measurable results, and exceed expectations. You’ll mentor junior team members, collaborate with internal departments, and work closely with the Account Director to deliver best-in-class influencer marketing campaigns.

Key Responsibilities

• Build trusted, long-term client relationships as their influencer marketing expert.
• Translate client goals into actionable, insight-led campaign strategies.
• Identify new opportunities for growth, innovation, and measurable impact.
• Partner with the Account Director to shape and execute client roadmaps.
• Lead the full campaign lifecycle – from briefing and influencer selection to reporting and analysis.
• Deliver campaigns on time, on budget, and to the highest creative standards.
• Collaborate cross-functionally (Creative, Strategy, Talent, Operations, Finance) to ensure flawless delivery.
• Lead confident, proactive client communications and performance updates.
• Deliver weekly “account MOTs” to the Account Director, highlighting wins and risks.
• Lead reporting and extract meaningful insights that drive future success.
• Guide and mentor Account Executives and Managers, fostering confidence and capability.
• Provide constructive feedback and uphold excellence across client deliverables.
• Achieve account growth KPIs and maintain high client satisfaction.
• Proactively identify opportunities to expand client partnerships.

Requirements

• 3-6 years of experience in influencer, social, or creative account management.
• Deep understanding of the creator economy and creator partnerships.
• Excellent communicator, presenter, and relationship-builder.
• Commercial awareness with confidence managing budgets and growth targets.

We build strategic connections between the world’s biggest brands and the world’s most relevant social-first talent.

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