Senior Account Director – H/F

Malherbe Design; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury branding agency in Cambridge is seeking an experienced Account Director to manage major client accounts in the premium sector. This role involves strategic client advisory, team management, and active participation in agency development initiatives. The ideal candidate will have 10-15 years of experience in advertising agencies, excellent leadership skills, and a strong knowledge of branding and luxury trends.

Qualifications

• 10 to 15 years of experience in advertising or brand content agencies.
• Strong knowledge of branding, luxury, creativity, and social media trends.
• Fluent English required for international clients.

Responsibilities

• Manage major accounts in the luxury sector.
• Support clients with strategic challenges.
• Supervise a team of three project managers.

Skills

Brand analysis

Project management

Client relations

Team management

Creativity

Communication

Strategic thinking

Leadership

Job description

Medusa, the Communications Agency of the Malherbe Paris Group

At the end of 2024, Hubert de Malherbe, together with his partners Suzanna Euphrosine and Mélodie Jouteau, officially launched Medusa, the communications agency of the Malherbe Paris Group.

Positioned as a creative strategy partner for luxury, premium, and lifestyle brands, Medusa offers a holistic approach to brand experience, addressing the growing demand for coherence between offline and online brand presence.

With over ten years of experience as a Business Unit before its official launch, Medusa supports clients through its expertise in branding, integrated campaigns, and digital activation — ensuring end-to-end guidance from creative strategy to production.

Our Vision: Captivate to Transform

Much like Medusa, who could petrify with a single gaze, our aim is to create that striking gaze — to shift brand perception, whether by redefining its core or by elevating its image through ephemeral moments.

Global Branding
A comprehensive approach that builds strong brand foundations by redefining positioning and identity to elevate brand perception consistently across online and offline platforms.

Brand Content & Campaigns
A targeted approach that enhances the brand during key moments, transforming perception instantly — ideal for event-based campaigns or limited editions.

Our Values:

• Human Skills: Common sense, openness, anticipation, collaboration, and communication
• Loyalty: Strong commitment to the team, clients, and partners
• Hospitality: A strong service mindset and solution-oriented approach
• Radical: Bold, unapologetic creative and strategic convictions
• Rigor: Constant attention to detail from start to finish
• Consistency: Professional and human excellence

As part of its development in France and internationally, Medusa Malherbe is strengthening its business management team.
Under the supervision of the partners – and in close collaboration with the Business Director Partner – you will play a key role as Account Director in the development of Brand Content & Campaigns expertise within Medusa. You will manage major accounts in the luxury and premium sectors, support clients with their strategic challenges, and lead a dedicated team.

Under the supervision of the partners, and in close collaboration with the Business Director Partner, you will be responsible for the growth and performance of a team of three project managers.

Role requirements

In-depth analysis of brands and their business, marketing, and social media challenges.

Support and challenge strategic recommendations to ensure relevance and effective campaigns.

Ongoing client advisory: proactively suggest ideas, anticipate needs, and challenge strategic directions.

Active contribution to the agency’s overall strategic thinking.

Project Management & Client Relations

Oversight of major agency accounts in the luxury and premium sectors.

Nurturing and strengthening client relationships (marketing directors, C-level executives, etc.).

Coordination and management of project teams (project managers, creatives, strategists, production…).

Ensuring the quality of deliverables, adherence to timelines, and budget control.

Team Management

Supervision and support of a team of three project managers.

Skills development, coaching, and motivation of team members.

Structuring and optimizing internal processes to boost team efficiency.

Fostering a culture of high standards, creativity, and collaboration.

Agency Development

Participation in pitches and business development initiatives.

Enhancing the agency’s visibility and reputation externally.

Development of new services and offerings with a forward-thinking, innovative approach.

Contribution to the agency’s international growth.

Qualities & characteristics

10 to 15 years of experience in advertising or brand content agencies, ideally within the luxury and premium sectors.

Strong knowledge of branding, luxury, creativity, and social media trends.

Proven leadership, diplomacy, and ability to unite and inspire teams.

Entrepreneurial mindset, with a passion for challenges and growth.

Fluent English required (international clients, multi-market projects).

2022: DIOR, Brand content, Prix Bronze

2024: Guerlain, Film Digital, Prix Or

Press Article :

The Team:

Medusa brings together around twenty talents, supported by a network of specialized freelancers to provide tailor-made expertise for each project.