Senior 3rd-Line MSP Infrastructure Engineer

Vorboss Limited; City of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading technology firm in London is seeking an experienced Infrastructure Engineer to provide 3rd Line support and lead complex projects. The ideal candidate will have over 3 years of experience in Managed Services, particularly with Office 365 migration. This role demands technical expertise and excellent customer interaction skills. The company fosters a supportive environment with opportunities for professional growth and offers a range of benefits.

Benefits

Company pension scheme

25 days of annual leave

Mental health support

Cycle to work scheme

Half price gym memberships

Free eye test

Salary management app

Qualifications

• At least 3 years experience in a similar role for a Managed Services Provider.
• 2 years of relevant project experience.
• Experience in Office 365 migration and Administration required.

Responsibilities

• Provide 3rd Line customer facing and remote support.
• Execute server and data restores and recovery.
• Design, plan, and review complex projects.

Skills

Customer focus

Excellent time management

Attention to detail

Team player

Education

Degree in science or business subject

Tools

Office 365

CRM/ERPs like Oracle/Salesforce

Job description

A leading technology firm in London is seeking an experienced Infrastructure Engineer to provide 3rd Line support and lead complex projects. The ideal candidate will have over 3 years of experience in Managed Services, particularly with Office 365 migration. This role demands technical expertise and excellent customer interaction skills. The company fosters a supportive environment with opportunities for professional growth and offers a range of benefits.