Scheme Manager

Sanctuary Group; Manchester; On-site; GBP 26,000; Full time

Job summary

A leading not-for-profit housing association based in Manchester is seeking a Scheme Manager. This role involves providing a high-quality housing management service, offering tenancy advice, promoting independent living, and managing low-level anti-social behaviour. The ideal candidate will have experience working with older individuals and strong interpersonal skills. The position is temporary for up to 6 months with a salary of £25,374 pro rata, and requires a full driving licence and access to a vehicle. Benefits include generous annual leave and a supportive work environment.

Benefits

25 days annual leave

Pension scheme with employer contributions

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support

Qualifications

• Must have numeracy and literacy equivalent to GCSE Grade C or above in English and Maths.
• Experience of working with older people and understanding their needs is essential.
• Ability to handle confidential and sensitive information.

Responsibilities

• Provide tenancy advice to residents.
• Promote independent living and facilitate activities.
• Report and monitor repairs and compliance tasks.

Skills

Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths

Experience working with older people

Ability to work alone and manage workloads

Good interpersonal and customer care skills

Basic knowledge of Microsoft applications

Full valid driving licence and access to own vehicle

Job description

Scheme Manager

Tangmere Court - Manchester

£25,374 per year (pro rata)

37.5 hours per week - Monday to Friday 8.30am to 4.00pm

Temporary position for up to 6 months

We have an opportunity for a Scheme Manager to join our team based in South Manchester, primarily Whalley Range and Chorlton areas with travel across the region to provide cover for other Scheme Managers. You will be responsible for providing a high quality housing management service which will include providing tenancy advice, following communal repairs and promoting independent living. This is a rewarding yet challenging role and is ideal for someone who has previous experience of working with older people in a housing management setting and is aware of safeguarding concerns.

The role of Scheme Manager will include:

• Providing tenancy advice to residents
• Promoting independent living and sign posting to appropriate agencies
• Encouraging residents to organise and get involved in activities
• Completing mandatory compliance tasks along with health and safety checks
• Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed
• Wellbeing calls to residents via warden call system
• Supporting the lettings team to manage vacant flats
• Providing cover at schemes in the region for other Scheme Managers
• Managing low level anti-social behaviour

Skills and experiences:

• Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths
• Some experience of working with older people and understanding their individual needs or similar
• Ability to work alone and manage workloads to meet deadlines
• Working knowledge of handling confidential and sensitive information
• Good interpersonal and customer care skills
• Basic knowledge of Microsoft applications including Word, Excel, Outlook and Teams
• Travel is a requirement of the role, therefore a full valid driving licence and access to your own vehicle is essential

Why work for us?

We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Closing Date: 06/1/2026

Requisition: 226871