Scheduler / Administrator

Specsavers; Hassocks; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading optical service provider is seeking a Full-Time Administration/Scheduling Assistant to join their team in Clayton, England. This role involves planning and scheduling Audiology and Domiciliary services, ensuring excellent customer care, and managing communications with field-based teams. Ideal candidates will have strong administration skills, the ability to multi-task in a fast-paced environment, and a customer-driven approach. Competitive hourly rate of £12.41 with added benefits will be provided.

Benefits

Birthday day off

Access to major retail discounts

Free access to HeadSpace

Qualifications

• Ability to work well in a team.
• Deliver on assigned tasks within a busy environment.
• Customer-driven with a focus on delivering great service standards.

Responsibilities

• Plan and schedule Audiology and Domiciliary services.
• Support field-based teams and address customer needs.
• Handle varied administrative tasks and communication.

Skills

Excellent customer care skills

Positive communication

Multi-tasking ability

Strong administration skills

Computer proficiency

Job description

Role: Administration / Scheduling Assistant

Hours: Full Time, 40 hours per week, Monday - Saturday (5 days per week), between 8am and 6pm

Salary: £12.41 per hour

Benefits: Birthday day off, access to major retail discounts via our Specsavers Perks platform, free access to HeadSpace

Location: Clayton BD14

We are actively recruiting an Administration/Scheduling Assistant to join the lovely team here at Specsavers Domiciliary based in Clayton to support our field based teams and our customers in regards to sight and hearing needs.

In this role you will be responsible for the planning and scheduling of Audiology and Domiciliary services that we provide across the region. You must have excellent customer care skills partnered with positive communication as you will be dealing with a very varied patient base. In addition to this, you have to be able to multi-task as you will need to be able to complete different tasks throughout the day and be able to work at pace. One minute you are on a call and the next you are having to contact the field based team with an update on a patient.

This is a varied, fast paced role where customers come first and strong administration skills are key as well as being confident using a computer and phone.

If you can answer yes to the following questions, then we welcome your application for this position:

• You have the ability to work well in a team
• You can deliver on an assigned task
• You work well within a busy working environment
• You can say you are customer‑driven and focused to deliver great service standards

If you are interested, please click apply now. This vacancy will close once we have filled all available places.