Sales Support Consultant

Legal & General; Greater London, Hove, Glasgow; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

A leading UK financial services group is seeking a Sales Support Consultant to enhance growth and retention within its Group Protection business. This position offers a competitive salary between £27,500 and £30,000 and hybrid working options. The role involves providing professional sales support, building relationships with intermediaries, and using Salesforce CRM to track activities. Candidates should have customer service experience and strong communication skills. Join a collaborative team to make a meaningful impact.

Benefits

Performance-related bonus plan

Generous pension contribution

Life assurance

Healthcare plan

At least 25 days holiday

Electric car scheme

Employee discounts

Qualifications

• Experience in an office-based customer service or support role.
• Ability to work effectively in a fast-paced environment.
• Willingness to work towards CII GR1 qualification.

Responsibilities

• Provide professional support to help deliver distribution targets.
• Build and maintain relationships with intermediary firms.
• Record and manage activity in Salesforce CRM.
• Prepare materials for roadshows to promote products.

Skills

Customer service experience

Strong communication skills

Organizational skills

Proactive approach

Collaboration skills

Tools

Microsoft Office (Teams, Outlook, Word, Excel)

Salesforce CRM

Job description

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Who we are

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.

We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.

We focus on helping the customers of today and tomorrow achieve better long‑term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

Job Description

We’re recruiting for a Sales Support Consultant to join us. We’re offering a competitive base salary and hybrid working, with a basic salary of £27,500‑£30,000 dependent on experience.

Are you looking for a role where you can make a real impact in a FTSE 100 company? Join our friendly and collaborative team as a Sales Support Consultant and play a key part in supporting the growth and retention of our Group Protection business. This is a fantastic opportunity to develop new skills in a dynamic environment while working with a wide range of stakeholders.

What you’ll be doing:

• Providing sales‑focused, professional and accurate support to help deliver distribution targets
• Building and maintaining strong relationships with key contacts in intermediary firms
• Discussing, negotiating and analysing intermediary requirements to ensure the best outcomes
• Recording and managing activity in Salesforce CRM to identify opportunities
• Maintaining up‑to‑date knowledge of products, market trends and developments
• Preparing materials for and attending roadshows to promote understanding of our products
• Taking ownership of your personal development and learning
• Ensuring compliance with all legislative, regulatory and company standards

Qualifications

Who we’re looking for:

• Experience in an office‑based customer service, administration or support role
• Strong communication skills, both verbal and written, with confidence in phone‑based support
• Ability to work effectively in a fast‑paced and changing environment
• Excellent organisational skills and the ability to manage priorities
• Proactive approach and ability to use initiative
• Competence in Microsoft Office tools including Teams, Outlook, Word and Excel
• Strong collaboration skills and ability to build relationships internally and externally
• Willingness to work towards CII GR1 qualification within 18 months

Benefits we offer:

• The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax‑efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part‑time, term‑time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.