Sales Executive

Drive Motor Retail Limited; Tees Valley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive retailer in Tees Valley seeks a Vehicle Sales Executive to join their customer-focused team. You will guide customers through their vehicle purchase journey, delivering exceptional service and support. The ideal candidate has experience in vehicle sales or retail, strong communication skills, and a proactive attitude. This role offers a competitive salary and comprehensive benefits, including a company car and development opportunities.

Benefits

Company Car

Discounts on personal services

Annual Leave: 24 days, increasing to 27

Medicare cash plan for health & wellbeing

Ongoing training and development support

Qualifications

• Previous experience in vehicle sales or a customer-facing retail role is preferred.

Responsibilities

• Engage with customers in the showroom, online, and over the phone.
• Understand customer needs and present suitable new and used vehicle options.
• Arrange and accompany customers on test drives.
• Build trust through honest product knowledge and finance advice.
• Prepare quotes, complete paperwork, and ensure full FCA compliance.
• Work toward individual and team targets.
• Deliver outstanding customer service from enquiry to aftersales follow-up.
• Maintain accurate CRM records and customer notes.
• Support vehicle handovers, ensuring a smooth experience.

Skills

Excellent communication and interpersonal skills

Proactive, target-driven attitude

Confidence in using CRM systems

Education

Full UK driving licence – Held for a minimum of 2 years

Job description

Job Opportunity: Vehicle Sales Executive

Hours of work: Monday to Friday 8.30am – 6pm, Saturdays 8.30am – 5pm with one hour lunch break and a day off in the week. Alternate Sundays are 10am to 4pm.

About Us

Drive Motor Retail is a trusted name in the UK automotive industry, known for delivering exceptional service, supporting career growth, and offering a wide range of exciting roles across sales, aftersales, and technical teams. We are proud to invest in our people, and we reward commitment, flexibility, and results with a competitive salary and a leading benefits package.

Benefits Package Includes:

• Company Car
• Staff Perks: Discounts on personal services and large referral bonuses for recommendations of staff.
• Annual Leave: 24 days of annual leave increasing to 27 with length of service, plus bank holidays.
• Employee Discount Portal: Access to hundreds of savings through our exclusive reward gateway.
• Family-Friendly Policies: Family and friends discounts on services and referral schemes.
• Health & Wellbeing Support: Medicare cash plan covering employees and their children, providing same-day online GP access and support for health, wellbeing, and dental care.
• Training & Development: Ongoing training, professional development support, and upskilling initiatives, including specialist manufacturer training where applicable.

About the Role – Car Sales Executive

This is a fantastic opportunity to join a forward-thinking, customer-focused sales team. As a Car Sales Executive, you will be the face of the dealership – guiding customers through their vehicle purchase journey from first contact to handover.

You’ll focus on delivering a personal and professional experience that builds lasting relationships and drives long-term customer loyalty.

Key Responsibilities:

• Engage with customers in the showroom, online, and over the phone
• Understand customer needs and present suitable new and used vehicle options
• Arrange and accompany customers on test drives
• Build trust through honest product knowledge and finance advice
• Prepare quotes, complete paperwork, and ensure full FCA compliance
• Work toward individual and team targets
• Deliver outstanding customer service from enquiry to aftersales follow-up
• Maintain accurate CRM records and customer notes
• Support vehicle handovers, helping ensure a smooth and exciting experience for the customer

What We’re Looking For

• Previous experience in vehicle sales or a customer-facing retail role is preferred
• Excellent communication and interpersonal skills
• A proactive, target-driven attitude
• Confidence in using CRM systems and basic office tools
• Full UK driving licence – Held for a minimum of 2 years.

Inclusion & Equality

Drive Motor Retail is proud to be an equal opportunity employer. We are committed to building an inclusive environment for all employees, ensuring fair treatment regardless of race, religion, gender identity, sexual orientation, disability, or background.