Sales Associate - Flagship Womens (temporary 6 months)

Thom Browne, Inc.; London; On-site; GBP 25,000 - 35,000; Part time

Job summary

A luxury retail brand is seeking a Sales Associate for their flagship store in London. This temporary six-month position involves achieving sales targets, providing excellent customer service, and maintaining brand expertise. Candidates should have a minimum of 3 years experience in luxury retail and possess strong communication skills. The role offers a competitive salary and a diverse working environment.

Benefits

Highly competitive pay

Company uniform

Career progression programs

Diverse working environment

Qualifications

• Minimum 3 years experience in luxury retail or luxury customer service environment.
• Fluency in additional languages is a plus.
• Ability to source prospective clients from existing networks.

Responsibilities

• Achieve and exceed sales plans.
• Provide best-in-class customer service and build strong client relationships.
• Maintain exceptional product knowledge and brand awareness.

Skills

Luxury retail experience

Client relationship management

Strong verbal communication

Interpersonal skills

Organizational skills

Job description

Sales Associate - Flagship Womens (temporary 6 months)

Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.

THE ROLE:

• Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
• Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
• Maintain exceptional product knowledge, brand awareness.
• Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
• Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
• Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
• Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner.
• Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.

THE IDEAL CANDIDATE:

• Minimum 3 year’s experience in luxury retail or luxury customer service environment.
• Additional language fluency a plus
• Ability to source prospective clients from existing sphere of influence
• Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
• Passionate representative of the Thom Browne world.
• Highly organized, self-motivated with strong interpersonal skills.
• Confident, professional, comfortable working autonomously; strong communication both written and verbal. Entrepreneurial.

WHAT WE OFFER YOU

• Highly competitive pay
• Company uniform
• Diverse and inclusive working environment
• Career progression and development programs