Sales And CRM Coordinator

Aquaterra Energy; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global energy solutions provider in Norwich is looking for a Sales Coordinator to manage CRM data, assist the sales team, and handle reporting. The ideal candidate has 2-3 years of experience in sales coordination and is proficient in Zoho CRM or similar tools. Strong analytical skills and attention to detail are essential. The role offers attractive benefits including private health insurance and training opportunities. This position requires the right to work in the UK without sponsorship.

Benefits

Private Health Insurance

Matching pension contribution

Life cover x 4 basic salary

25 days paid annual leave plus bank holidays

Training & Development

Reduced gym membership

Qualifications

• 2-3 years of experience in a sales coordination or administrative role.
• Experience with Zoho CRM or similar systems.
• Strong analytical and organizational skills.

Responsibilities

• Maintain CRM discipline and improve data quality.
• Assist sales team with daily activities and research.
• Prepare sales reports and highlight data inconsistencies.

Skills

Sales coordination

Attention to detail

Data analysis

Communication

Tools

Zoho CRM

Microsoft 365

Power BI

Job description

Aquaterra Energy is a global leader in the delivery of intelligently engineered products and services for well access and offshore developments for offshore energy projects. Founded in 2005 and headquartered in Norwich, we have additional offices in Europe, Africa, Middle East, Asia and Australia.

You will be responsible for maintaining CRM discipline, improving data quality, assisting the sales team with day-to-day activities, and carrying out research that supports pipeline development. This is a hands‑on role that blends administration, coordination, and commercial insight – ideal for someone who enjoys keeping processes tight, data clean, and the sales engine running smoothly.

This is an excellent opportunity for someone with strong communication skills, attention to detail, and an interest in the energy or engineering sectors.

KEY DUTIES AND RESPONSIBILITIES

CRM Administration

• Serve as the internal point of contact for our CRM (Zoho).
• Maintain data accuracy, ensuring leads, contacts, accounts, and opportunities are regularly updated.
• Support user onboarding, access permissions, and basic training.
• Build and update dashboards, reports, and views to support weekly sales meetings.
• Ensure alignment between CRM processes and sales/marketing workflows.
• Work with external Zoho support or internal IT to troubleshoot issues or implement improvements.
• Assist the global sales team in organising and updating their pipelines.
• Ensure opportunities, stages, values, and next actions are kept current.
• Monitor lead assignment and follow‑up and flag any gaps.
• Provide administrative support for proposals, tenders, and commercial submissions where needed.
• Support in maintain sales documentation (templates, capability statements, reference lists).
• Organise and log customer interactions, meetings, and actions within the CRM.
• Support team in researching contacts, companies, and decision‑makers using LinkedIn, company reports, and other industry data sources.
• Gather market intelligence where needed – for example identifying operators, drilling contractors, rig movements, and relevant activity for target regions.
• Track and log market activity and opportunities to feed the commercial pipeline.
• Provide basic competitor and project research to support campaigns and account planning.

Reporting & Insights

• Prepare weekly and monthly sales reports, KPI metrics, and activity summaries.
• Highlight missing data, stalled opportunities, or inconsistent usage patterns.
• Provide insights on market activity, lead quality, and emerging opportunities.
• Other commercial and sales reporting as required

About You

• Highly organised with a natural drive to keep processes consistent.
• Proactive and dependable – able to follow up and keep others on track.
• Analytical mindset with curiosity for market activity and trends.
• Positive, collaborative, and confident working with multiple stakeholders.
• Comfortable with routine tasks but able to adapt quickly when priorities shift.

Skills & Experience

• Proven experience in a sales coordination, commercial support, or administrative role (typically 2–3 years).
• Hands‑on experience with Zoho CRM, or strong experience with a comparable CRM and the willingness to learn Zoho quickly.
• Confident working with data, dashboards, and basic reporting, including experience with Microsoft 365 and Power BI.
• Excellent organisation, accuracy, and attention to detail, with the ability to manage multiple priorities and deadlines.
• Strong communication skills, able to work effectively across regions and with multi‑disciplinary teams.
• Comfortable conducting online research and using platforms such as LinkedIn to support sales intelligence and pipeline development.
• Confident liaising across departments – coordinating with marketing, engineering, and project teams to support commercial activity.
• A proactive mindset with the confidence to follow up on enquiries, maintain CRM discipline, and support business development.
• Team‑oriented, adaptable, and able to remain composed under pressure.
• Experience within the offshore, engineering, or energy sector.
• Understanding of technical or B2B sales environments.
• Commercial awareness and an understanding of how to identify and support sales opportunities.

At Aquaterra Energy we believe that all employees have the opportunity to contribute positively to our sales targets be it through direct client interactions or the provision of their work internally. An understanding of the sales process and customer focus is an expectation for every employee and therefore appropriate training will be provided and must be attended by all.

This role requires the unfettered right to work in the UK (this is not a sponsored role within our organisation)

BENEFITS:

• Private Health Insurance
• Matching pension contribution
• Life cover x 4 basic salary
• 25 days paid annual leave plus bank holidays
• Option to purchase additional holidays
• Training & Development and commitment to CPD
• Reduced gym membership
• Employee assistance scheme
• Funded sports, social and charity events
• Cycle to work scheme
• Electric car scheme

Please apply for this role via our webpage - Work with us | Aquaterra Energy