Sales Adviser/Retail Advisor

Fareham Shopping Centre; Fareham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading fashion retailer in the UK seeks part-time team members for their Fareham branch. Candidates should be passionate about fashion, possess excellent customer service skills, and be motivated to deliver an engaging shopping experience. The role requires flexibility for peak times and a willingness to work collaboratively in a vibrant retail environment.

Benefits

Employee wellbeing and assistance programme

Qualifications

• Warm, friendly, and engaging personality essential.
• Experience in a customer service role with face-to-face contact highly desirable.
• Knowledge of High Street fashion preferred.

Responsibilities

• Engage customers with first-class service.
• Operate till and handle transactions.
• Assist with stock handling and replenishment.

Skills

Customer Service

Teamwork

Adaptability

Initiative

Communication

Job description

Contracted Hours Minimum of 4 hours per week

This is a permanent, part-time vacancy that will close in 17 days at 23:59 BST.

The Vacancy

Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?

Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?

If so, then we want YOU!

KEY DUTIES:

• Optimise sales and individual customer purchases
• Engage the customer by delivering first-class customer service
• Operate till and handle financial transactions
• Replenish stock with our fantastic products and specialist brands
• Assist with deliveries and stock handling on a regular basis – we are busy!
• Undertake cleaning and housekeeping duties
• Ensure compliance with all company procedures
• Take responsibility for personal development and actively seek opportunities for improvement
• Responsible for Health and Safety

WHAT DO WE NEED FROM OUR TEAM MEMBERS?

• A warm, friendly, and engaging personality is essential.
• To be highly motivated with a desire to be the best, with energy and enthusiasm to succeed.
• A proven ability to work well within a team and to use own initiative.
• Ability to adapt to frequent change and a high-pressure environment – you will need to work hard and smart.
• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Knowledge and understanding of High Street fashion.

The contracted hours stated above are a minimum guaranteed number of weekly hours, but there is an expectation to work more hours, and flexibility is required especially during peak trading periods.

Pay Rates: £12.40 per hour regardless of age

The Company

Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand, and our most recent addition, PixieGirl Petites, the business is growing rapidly to cater for non-standard sizes on the high street and online.

Our continued success comes from entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast-paced, ever-evolving, and full of excitement. Yours Clothing continues to expand and aims to become the number one plus-size fashion retailer in the UK, while developing our brands into new and exciting niche markets both in the UK and internationally.

Employee wellbeing and assistance programme