Sales Administrator – Middle East – London

The Invisible Collection Ltd; City of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading E-Commerce company in luxury furniture is seeking a Sales Administrator for its Middle East market. This full-time, office-based role in London focuses on supporting sales through excellent client communication and attention to detail. Candidates must excel in organization and possess strong verbal and written skills in English; knowledge of French is a bonus. Join an exciting, fast-growing team!

Qualifications

• Excellent attention to detail is a must.
• Exceptional organizational skills required.
• Ability to take ownership of projects.

Responsibilities

• Support the sales team with ongoing deals.
• Handle client and supplier communication.
• Assist in organizing shipments as needed.

Skills

Attention to detail

Organizational skills

Initiative and common sense

Communication skills

Fluent English

French (bonus)

Job description

Overview

Job Description: Sales Administrator – Middle East, Full Time Position
Location: London, Office based, 5 days a week Mon-Fri, 9.00am-6:00pm
Line Manager: Middle East Sales Managers
Key Stakeholders: Clients / Sales / Finance / Human Resources / Management teams

The Invisible Collection (TIC) is the fastest growing E-Commerce in the Contemporary Custom Furniture Space. Based between Paris, London, New York, Los Angeles Mumbai and Singapore, The Invisible Collection highlights the world of 21st century talents. The decorative arts have never been so in demand. After the trend for vintage furniture and contemporary art, the work of contemporary interior designers, made to order by the most expert hands and with the most knowledgeable craftsmanship, encapsulates luxury today. If you want to be part of this incredible adventure, keep reading!

We are seeking a Sales Admin Middle East who would be responsible to support the growth of the India, Asia and Middle East markets on inbound and outbound sales strategy. We are looking for someone excited to be part of an ever-growing business and with great attention to details. You will act as gatekeeper and assistant to our Sales Teams; screening incoming inbound requests and assisting to offer the best client experience from the quote, sample requests, shipping quotes and delivery of the piece. You will be expected to have a good understanding of the brand and its values to become a great ambassador for The Invisible Collection everywhere you are.

Responsibilities

• Support sales team to follow up with clients on on-going deals
• Reach out to key account teams (in charge of designers and their production teams) for any customs-related requests
• Assist the sales team with client and supplier communication (phone and emails), including follow ups
• Follow production lead times and keep clients informed of order updates
• Raise & send client shipping quotes and invoices
• Assist the Logistics Team to organise shipments when required and reminds clients of any outstanding invoices
• Work with the Sample Coordinator to send client samples when needed to speed up client decision making
• Support sales teams on outbound reach by identifying the right clients and working with the sales team on the prospection strategy
• Celebrate with the sales teams upon the completion and delivery of orders!

Requirements & Skills

• Have excellent attention to detail
• Have exceptional organizational skills
• Have initiative, common sense, and tenacity, and be expected to take ownership of projects and to be accountable
• Have excellent communication skills – both written and verbal
• Speak perfect English / French speaking candidates would be a bonus
• Deliver the BEST customer service experience possible!

The Invisible Collection is an equal opportunity employer and no terminology in this advert is designed to discriminate on grounds of gender, race, colour, religion, creed, disability, age, sex or sexual orientation or any other class protected by applicable law.

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