Sales Administrator

Nfuzion; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A dynamic marketing firm in the United Kingdom is seeking an entry-level candidate for a Sales and Administration Support role. This position involves managing customer inquiries, upselling, and processing orders while providing vital administrative support. The ideal candidate will possess excellent communication skills and a proactive, confident approach. This full-time role offers a great opportunity to enhance your commercial and administrative abilities.

Qualifications

• Ability to balance sales conversations with detailed administrative tasks.
• Excellent product knowledge for upselling and cross-selling.

Responsibilities

• Handle customer enquiries and process orders.
• Manage account issues and strengthen customer relationships.
• Support marketing activities and social media.

Skills

Excellent communication skills

Proactive and confident

Strong commercial aptitude

Strong administrative skills

Job description

Job Overview

My client is looking for a proactive and confident individual to join their team in a varied Sales and Administration Support role. This position combines customer‑facing sales activity with wider office and marketing support, offering an excellent opportunity to develop strong commercial and administrative skills.

Key Responsibilities

• Handling customer enquiries, processing orders and resolving account issues.
• Encouraging product uptake through upselling and cross‑selling with excellent product knowledge.
• Supporting all customer calling activity, including follow‑up calls to promote training programmes.
• Managing secondary and tertiary accounts to strengthen relationships and grow sales.
• Working towards agreed targets for sales and profit.
• Encouraging customers to join TEAMs meetings with the Account Manager.
• Completing account analysis and preparing information for the Account Manager.
• Supporting the accreditation process for staff by assisting with knowledge reviews, marking, video submissions and discussing outcomes.
• Issuing certificates, maintaining databases, updating serial number records and managing returns and warranty activity.
• Assisting the Office Manager with day‑to‑day administrative tasks such as printing, filing, laminating and preparing training packs.
• Processing orders and updating reports and dashboards.
• Supporting marketing with social media activity, including creating posts for Instagram and writing blogs when required.
• Reviewing existing pages and highlighting areas that need refreshed text or imagery.
• Creating new web pages using existing templates, including for charity projects.

Requirements & Skills

• Excellent communication skills and the ability to balance sales conversations with detailed administrative tasks.

• Proactive and confident with strong commercial and administrative aptitude.

Employment Details

• Seniority level: Entry level

• Employment type: Full-time

• Industry: Marketing Services