SaaS Solutions Consultant: Onboarding & Education

Mesh-AI Limited; Greater London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A fast-growing tech start-up in the United Kingdom is seeking a passionate Solutions Consultant to drive customer onboarding and education programs. The ideal candidate will have native-level proficiency in German and extensive experience in customer onboarding within a SaaS context. This high-paced role involves developing training strategies and creating engaging content to enhance product adoption and customer success. Join a dynamic team focused on innovation in a rapidly growing environment.

Qualifications

• Extensive experience in customer onboarding and training in a SaaS company.
• Ability to manage multiple tasks and deadlines simultaneously.
• Passion for providing exceptional customer experience.

Responsibilities

• Develop and execute training strategy for customers.
• Define and build the customer onboarding process.
• Create engaging training content for various platforms.
• Collaborate with internal teams on training initiatives.

Skills

Native-level proficiency in German

Customer onboarding experience

Strong project-management skills

Excellent communication skills

Creative mindset

Collaboration with cross-functional teams

Experience in SaaS training

Job description

A fast-growing tech start-up in the United Kingdom is seeking a passionate Solutions Consultant to drive customer onboarding and education programs. The ideal candidate will have native-level proficiency in German and extensive experience in customer onboarding within a SaaS context. This high-paced role involves developing training strategies and creating engaging content to enhance product adoption and customer success. Join a dynamic team focused on innovation in a rapidly growing environment.