Room Attendant

WGC Limited; City of Edinburgh; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading outsourced hotel services company in Scotland is looking for a Room Attendant to support the housekeeping team. This role involves cleaning guest rooms, replenishing supplies, and providing excellent guest experiences. The company is dedicated to career progression, offering training and a generous benefits package, including flexible hours, life insurance, and health insurance.

Benefits

Fixed hours contract

Life Insurance

Employee Assistance Programme

Discounted hotels and flights

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Qualifications

• Previous experience in a housekeeping environment is preferred.
• Ability to provide a great guest experience.

Responsibilities

• Clean guest rooms to the hotel standard.
• Replenish linen and guest supplies.
• Report maintenance faults and deal with lost property.

Skills

Housekeeping experience

Attention to detail

Customer service

Job description

Overview

Ibis Glasgow, 220 WEST REGENT STREET, GLASGOW, G2 4DQ

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

Role

In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits

• Fixed hours contract available - Flexible hours to suit you
• Life Insurance
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Your role will include

• Cleaning guest rooms to the hotel standard
• Replenishing linen and guest supplies
• Providing a great guest experience
• Reporting any maintenance faults and dealing with lost property
• Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper

If you have previous experience of working in a housekeeping environment or you’re looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

Diversity and Inclusion

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer.