RF-2512-21 - Food Service Assistant

Mount Charles Group; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading food and facilities management company in Northern Ireland is recruiting a Food Service Assistant to join their team at Belfast International Airport. The ideal candidate will have food handling experience and a passion for providing excellent customer service. Responsibilities include supporting food preparation, ensuring hygiene standards are maintained, and reporting safety issues. The role includes 35 hours of work per week with a Monday to Friday schedule, offering various rewards including paid holidays and a pension scheme.

Benefits

28 days paid holidays (pro rata)

Company Pension Scheme

Employee Assistance Program

Career Development and Training

Uniform provided

Company events

Qualifications

• Previous food handling experience in a customer service environment.
• High levels of personal hygiene and presentation.
• Ability to work both independently and as part of a team.

Responsibilities

• Provide efficient and friendly service to customers.
• Assist with food preparation and presentation to high standards.
• Ensure compliance with HACCP and Health, Safety & Hygiene standards.

Skills

Food handling experience

Attention to detail

Customer service enthusiasm

Self-motivated

Positive attitude

Job description

If you are a customer focused individual and want to join a fun and family oriented food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food Service Assistant to join our team based at Causeway Lounge, Belfast International Airport. This is a great opportunity to join a world leading facilities management company.

Working Pattern:

• 35 hours per week
• Monday to Friday 07:00 - 14:30

Rewards:

• 28 days’ paid holidays (pro rata)
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Career Development and Training
• Uniform Provided
• Company Events

The Role:

• Working as part of a team, you will provide an efficient and friendly service to customers, assisting as directed with all aspects of food preparation and presentation to high quality standards.
• Comply with all HACCP (Hazard analysis of critical control points) regulations as necessary and all Health, Safety & Hygiene standards.
• Maintain a hygienic and tidy environment; ensure tables, accompaniments and counters are kept clean and adequately supplied throughout the service period.
• Check deliveries and food temperatures, completing records and operating the till as required.
• Report defective equipment/utensils/work and floor surfaces or any other Health and Safety issues to your Line Manager.
• A close working relationship with the team is important to these roles. It is essential that you can work as part a team, as well as on your own and can communicate effectively at all levels.

The Person:

• Previous food handling experience
• High levels of personal hygiene and appearance
• Attention to detail in all aspects of the work.
• Leads by example and lives our values.
• Enthusiastic and passionate about our customer service and reputation.
• Self‑motivated, working independently and on own initiative.
• Flexible with a positive, can‑do attitude.

Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Please note the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of the role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex‑offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

Due to the number of applicants Mount Charles receives, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE