Retail Supervisor

Superdrug Stores plc; Sefton; On-site; GBP 13,000 - 14,000; Part time

Job summary

A leading health and beauty retailer seeks a Supervisor in Southport to motivate a team and ensure exceptional customer service. The role involves supporting the management team, driving sales, and maintaining store standards. A good fit includes experience in a fast-paced retail environment. Benefits include competitive pay, flexible shifts, training opportunities, and up to 28 days holiday. Join to make a difference in customers' shopping experience and develop your career in a fun, rewarding atmosphere.

Benefits

Up to 28 days holiday

30% discount for you and a friend

Excellent training

Access to Stream app for tracking pay and shifts

Enhanced company sick pay and support

Qualifications

• Previous supervisory or team leader experience in a retail environment is preferred.
• Familiarity with retail KPIs such as sales, profit, and customer service.
• Ability to mentor and develop team skills.

Responsibilities

• Motivating a team in a fast-paced environment.
• Supporting the management team with day-to-day operations.
• Driving sales and ensuring excellent customer service.

Skills

Supervisory or team leader experience

Understanding of retail Key Performance Indicators

Ability to help others develop skills

Willingness to carry out piercing services

Job description

🌟Shape Your Leadership Journey – Become a Supervisor Today🌟

📍Location: 10 Eastbank Street, Southport, Merseyside PR8 1DJ

🕒Hours: 16 hours a week with the opportunity to work more hours

🗓️Shifts: Flexible

💷Salary: £13.00 per hour

🤩Why Superdrug?

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top‑notch service. We’re all about personality, have fun, work hard to deliver that Superdrug feeling. Hard work? Absolutely. Rewarding? Always.

📝Here’s the exciting bit… A great day includes:

Can you motivate others and keep the energy high in a fast‑paced environment? If you’re all about leading a team, smashing targets, and building a career you’re proud of, we’ve got the perfect opportunity for you.

At Superdrug, your day will be all about making customers feel amazing, sharing our amazing Star Buys, and helping everyone leave the store feeling great.

You’ll be right there supporting the management team with the day‑to‑day running of the store, driving sales, and delivering the kind of customer service that keeps people coming back. From keeping shelves stocked and the store looking its best, to helping reduce shrinkage and till errors, you’ll play a big part in helping the team hit targets and keep things running smoothly.

No two days are the same, and that’s what makes it fun!

What you’ll bring to the role:

• Supervisory or team leader experience within a fast‑paced high street retailer (preferred)
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Why You’ll Love Working with Us

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Instant access to Stream – a tool that lets you track your earnings in real time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay, pregnancy loss, and support

🔒 For information on how we manage and store your data, please visit: www.superdrug.jobs/privacy-policy/

Location

10 Eastbank Street, Southport, Merseyside, PR8 1DJ, United Kingdom

Inspiring Futures

Superdrug is all about inspiring futures. We provide various learning opportunities, including our Retail Management Training program, which equips you with the skills to become an assistant manager.

Fantastic Fun

Work at Superdrug is not just work, it’s a fun‑filled journey. We create a vibrant atmosphere filled with positivity. Every day brings new opportunities to learn, grow, and make a difference in the lives of our customers and colleagues.

Enjoy perks like 30% off Superdrug Own Brand products and 10% off other brands. This includes our Superdrug Health Clinics & Online Doctor! We also have friends & family events, where we increase your discount and allow you to share it!

Stream

We offer Stream – an app which allows you to track your shifts and how much you’re earning throughout the month and access up to 40% of your pay ahead of payday, giving you flexibility over when you get paid.

Other Benefits

We review pay annually, with any increases taking effect from 1st January. You’ll also enjoy up to 28 days of holiday (pro‑rated for part‑time staff), with the option to buy or sell days, plus extra holiday the longer you stay—rising to 28 days after 3 years and 30 days after 5 years.

Aviva Digicare provides free digital healthcare like Digital GP, nutritional & mental wellbeing consultations and an annual health check.

There’s More!

With up to 28 days holiday for part‑time roles and our bank holiday swap scheme which respects all religious holidays, there’s plenty more to discover. Check out the “Our Benefits” page for more!

Journey to Joining Our Amazing Team

1. Apply online with your CV, highlighting how your experience fits the Team Leader role at Superdrug.

2. Initial Screening – Our talent or store team will review your application and contact you if it matches our requirements.

3. Interviews – If selected, you’ll be invited to an in‑store interview where you’ll meet the team, talk about your skills for the Team Leader role, and possibly do a floor walk with the interviewer. This means discussing where the store is doing well and what could be improved.

4. Offer & Onboarding – If successful, you’ll receive a job offer with details on the role, salary, and benefits. We’ll then help guide you through the onboarding process for a smooth start.

Frequently Asked Questions

Questions? We have answers! – Check out our FAQ page for more.

How can I track my application?

How do I know if my application has been received?

I wanted to apply for a position I saw here, but it's not listed anymore. Can I still apply?

How can I progress from a Team Leader role within Superdrug?