Retail Store Lead - Elevate Customer Experience & Sales

Wolverine World Wide Inc.; Royal Tunbridge Wells; On-site; GBP 22,000 - 28,000; Full time

Job summary

A global footwear and apparel marketer is seeking retail team members in Royal Tunbridge Wells to deliver exceptional customer experiences. Responsibilities include creating memorable service interactions, achieving sales goals, and maintaining store standards. Candidates should possess strong communication skills and a flexible schedule. This role offers a generous clothing allowance, training opportunities, and several employee benefits including discounts and bonuses.

Benefits

Generous clothing allowance

Excellent training & development opportunities

Quarterly bonuses

60% off all Sweaty Betty merchandise

25 days holiday (pro-rated if part-time)

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust advisory tool

Dedicated budget for fitness classes

Health Cash Plan benefit

Enhanced Family Leave policy

Qualifications

• Retail sales experience is preferred, but not required.
• Passion for our brands and brand lifestyles.
• Enthusiasm to learn and to share your product knowledge.

Responsibilities

• Create amazing customer experiences through authentic service.
• Achieve sales targets and performance metrics.
• Educate customers on products and build lasting relationships.
• Maintain store standards including visual merchandising.
• Manage cash and adhere to security, health & safety policies.

Skills

Flexible schedule

Excellent communication skills

Positive and professional attitude

Ability to work under pressure

Education

High School diploma or equivalent

Job description

A global footwear and apparel marketer is seeking retail team members in Royal Tunbridge Wells to deliver exceptional customer experiences. Responsibilities include creating memorable service interactions, achieving sales goals, and maintaining store standards. Candidates should possess strong communication skills and a flexible schedule. This role offers a generous clothing allowance, training opportunities, and several employee benefits including discounts and bonuses.