Retail Shop Manager

Lewis-Manning Hospice Care’s Day Hospice; Allington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local charity organization is seeking an experienced Retail Manager to oversee their new shop in Boscombe East. The role requires driving sales, managing donations, and providing excellent customer service. Ideal candidates will have retail experience and strong people management skills. The position may require travel to cover other shops. Applications close on January 4, 2026, with interviews expected on January 14, 2026.

Qualifications

• Experience in a similar retail role.
• Strong people management and organisational skills.
• Understanding of safe working practices in retail.

Responsibilities

• Run the charity shop and drive sales performance.
• Handle sales, manage donations, and maintain standards.
• Create innovative window displays for optimal sales.

Skills

People management skills

Organisational skills

Understanding of safe working practices

Experience working with the public

Windows IT packages (Word, Excel)

Knowledge of social media

Full clean driving license & own transport

Job description

The Role

We have an exciting role for a motivated and experienced retail person to run our fabulous new shop based in Boscombe East to deliver sales and performance. The modern charity retail environment is challenging and professional and you will be the sort of person who is able to keep your shop in tip top condition, help create eye catching and innovative window displays, and ensure all clothing and other products are displayed well, to achieve optimum sales.

You will be self-motivated, a creative individual who will be responsible for handling sales at the till, encouraging, managing, and sorting donations, maintaining standards, and providing an excellent customer experience.

As part of the retail team, you will have commercial awareness together with a focus on driving sales, understanding of high street retail fashion as well as experience of creating a pleasant and helpful environment for your customers, colleagues, and volunteers.

As a retail manager for you will need experience of Windows IT packages such as Word and Excel and understand social media.

You will be keen to ensure that both our customers and donors receive excellent care and attention, as well as help to promote Lewis-Manning Hospice Care and the work that we do in your community.

Although predominantly based in one store, you may be asked to travel to any Lewis-Manning Hospice Shop to cover other shops unforeseen sickness, holidays, or absence.

The Person

The successful applicant will have experience of:

• Experience of working in a similar retail role
• Really good people management skills
• Really good organisational skills
• Understanding of safe working practices in a retail environment
• Experience of working with the public
• Full clean driving licence & own transport

At Lewis-Manning Hospice Care we welcome applications from all parts of the community and encourage all interested candidates with the above skills and experience to apply for the role.

Applications for this role will close on4 th January 2026with interviews expected to be held on14 th January 2026