Retail Parts ProStore 8669

Advance Auto Parts Inc.; Dundee; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive retail company in Scotland is seeking a Retail Parts Pro to support DIY customers with advanced automotive needs. The ideal candidate will have strong knowledge of automotive systems, excellent customer service skills, and the ability to manage store services. Competitive hourly wage ranging from $16.45 to $18.10, with opportunities for growth.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Ability to read and interpret documents such as safety rules and parts catalogs.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals.
• Manage DIY services including battery installation.
• Ensure high standards of customer service.

Skills

Automotive systems knowledge

Customer communication

Parts lookup skills

Sales abilities

Basic math skills

Education

Valid driver’s license

ASE Certification (preferred)

Tools

Microsoft Office (Word, Excel)

Job description

Professional level sales position capable of supporting advanced functions of the DIY business. Knowledge of store systems, advanced automotive system knowledge and parts knowledge is required. Ability to provide advanced identification, troubleshooting, and project assistance for DIY customers. Source parts from special orders, FDO, second sources, etc., and maintain in‑depth inventory knowledge and maintenance processes. Full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Keyholder responsibilities (task assignment, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness – floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft Office effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Retail Parts Pro up for Success

3–5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Certificates, Licenses, Registrations

Must have a valid driver’s license.

ASE Certification Preferred, But Not Required

Compensation Range

16.45 USD PER HOUR – 18.10 USD PER HOUR

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.