Retail Parts ProStore 6538

Advance Auto Parts Inc.; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive retail company in Liverpool is seeking a Retail Parts Pro. The role involves providing excellent customer service, managing DIY services, and maintaining store standards. Candidates should possess 3-5 years of automotive parts experience and a valid driver's license. This full-time position offers a competitive hourly wage ranging from $18.15 to $19.96.

Qualifications

• Must have a valid driver's license.
• 3-5 years of prior automotive parts experience.
• Speak and write English (Spanish a plus); effective communication.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.

Skills

Friendly communication

Parts and automotive system knowledge skills

Strong organizational skills

Ability to work an assortment of days, evenings, and weekends

Education

3-5 years of prior automotive parts experience

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role can source from numerous places including special order, FDO, and second source. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, and wiper installs

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); effective communication and strong relationship building with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals; ability to write simple correspondence
• Understand and execute instructions in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, divide in all units of measure, using whole numbers, fractions, decimals)
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience That Sets a Retail Parts Pro Up for Success

3‑5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education, Certificates, Licenses, Registrations

Must have a valid driver's license

Certification

ASE Certification Preferred, but not required

Physical Demands

(Not specified in provided description)

Compensation Range

18.15 USD per hour – 19.96 USD per hour

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

California Residents Notice

https://jobs.advanceautoparts.com/us/en/disclosures

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability or any other federal, state or local protected class.

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Sales and Business Development
• Industries: Motor Vehicle Manufacturing and Retail