Retail Merchandising Leader: Create Delight & Drive Sales

Dunelm; Bridgend; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading homeware retailer in the UK is seeking a Merchandising Supervisor who will lead the team to create a delightful shopping experience. This role involves coaching staff on upselling and ensuring outstanding customer service while maintaining high store standards. Candidates should have management experience in retail or hospitality and a deep commitment to customer satisfaction. The position offers competitive pay and the chance to make a direct impact on store performance.

Qualifications

• Solid management experience in a customer-facing role like retail or hospitality.
• Ability to lead by example and inspire a team.
• Experience with business performance metrics and KPIs.

Responsibilities

• Deliver exceptional customer service for a memorable experience.
• Promote upselling and team coaching.
• Ensure the shop floor runs smoothly and meets standards.

Skills

Customer obsession

Team leadership

Attention to detail

Communication

Coaching skills

Job description

A leading homeware retailer in the UK is seeking a Merchandising Supervisor who will lead the team to create a delightful shopping experience. This role involves coaching staff on upselling and ensuring outstanding customer service while maintaining high store standards. Candidates should have management experience in retail or hospitality and a deep commitment to customer satisfaction. The position offers competitive pay and the chance to make a direct impact on store performance.