Retail Loss Prevention Officer – Elevate Store Security

Aston Villa Fan Consultation Group; Birmingham; On-site; GBP 29,000; Full time

Job summary

A leading football club is seeking a Retail Loss Prevention Officer for their new store in Birmingham. The role focuses on customer interaction and maintaining security protocols while deterring shoplifters. Candidates must hold an SIA Security Guard Licence and have relevant experience. You'll be part of a team dedicated to creating a welcoming customer experience and ensuring a safe retail environment. This is a full-time position with flexible hours included evenings and weekends.

Benefits

Staff benefits

Family ethos and culture

Qualifications

• Must hold a SIA Security Guard Licence.
• Previous experience in loss prevention role required.
• Ability to manage conflicts and incidents effectively.

Responsibilities

• Meet and greet customers, oversee site security.
• Patrol the store and deter shoplifters.
• Conduct investigations into loss, fraud, and theft.

Skills

Excellent interpersonal skills

Proactive and self-starter

Conflict management

Education

SIA Security Guard Licence

Job description

A leading football club is seeking a Retail Loss Prevention Officer for their new store in Birmingham. The role focuses on customer interaction and maintaining security protocols while deterring shoplifters. Candidates must hold an SIA Security Guard Licence and have relevant experience. You'll be part of a team dedicated to creating a welcoming customer experience and ensuring a safe retail environment. This is a full-time position with flexible hours included evenings and weekends.