Retail Customer Service Associate — Sports & Promotions

Betfred Group; Lancashire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading bookmaker in the UK is seeking an Assistant Sales Manager to enhance customer experiences in retail. Ideal candidates will possess outstanding customer service skills and a customer-focused attitude. Responsibilities include processing bets, engaging customers, and ensuring a welcoming environment. Employees benefit from bonuses and a structured training program. Full and part-time opportunities are available.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity & paternity pay

Long-service recognition

Comprehensive financial wellbeing package

Mental health support services

Qualifications

• Must be 18+ and have the right to work in the UK.
• Ability to work evenings, weekends, and public holidays.
• Passion for sports, betting, and gaming is beneficial.

Responsibilities

• Process customers' bets in a timely manner.
• Attending to all customer queries quickly.
• Engaging customers with expert knowledge of products.

Skills

Outstanding customer service skills

Ability to engage customers

Eagerness to learn and develop

Job description

A leading bookmaker in the UK is seeking an Assistant Sales Manager to enhance customer experiences in retail. Ideal candidates will possess outstanding customer service skills and a customer-focused attitude. Responsibilities include processing bets, engaging customers, and ensuring a welcoming environment. Employees benefit from bonuses and a structured training program. Full and part-time opportunities are available.