Retail Customer Service Assistant

advancedwebventures; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in the United Kingdom is seeking a Retail Customer Service Assistant to ensure customer satisfaction in a fast-paced environment. Responsibilities include serving customers, managing stock, and promoting offers. No prior experience required; training will be provided. This part-time position offers a variety of perks, including flexible hours and competitive pay rates.

Benefits

Flexible hours

Career progression

Paid holiday

25% discount on in-store goods

Access to wellbeing services

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Qualifications

• Passion for customer service with a collaborative mindset.
• No prior retail experience required as training will be provided.
• Ability and willingness to learn quickly in a fast-paced environment.

Responsibilities

• Ensure safety in compliance with company policies.
• Serve customers efficiently and effectively.
• Foster a positive and inclusive work environment.
• Prepare and serve food and drink items.
• Manage stock deliveries and replenishment tasks.
• Support promotional offers and loyalty schemes.
• Perform cleaning duties throughout the store.

Skills

Customer service

Team collaboration

Proactive support

Job description

Retail Customer Service Assistant at Advanced Web Ventures, LLC

About Bp Retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What You Get

• Flexible hours
• Career progression
• Paid holiday
• 25% discount on in store goods *exclusions apply
• Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
• Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
• Shopping and leisure discounts
• Free barista style hot drinks
• Family leave
• Competitive pay rates
• Pension scheme
• Share save scheme

What We Are Looking For

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast‑paced retail environment. We don't expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

Responsibilities

• Ensuring the safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
• Serving customers efficiently, ensuring their needs are met promptly and effectively
• Fostering a positive and inclusive work environment, in line with bp beliefs
• Preparing and serving food and drink items from our Wild Bean Café
• Taking in deliveries, replenishing stock and stock management tasks
• Being proactive with supporting bp's offers, promotions and bp loyalty scheme
• Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

Apply

Simply click on apply and have an up‑to‑date CV ready!

Seniority level

• Entry level

Employment type

• Part‑time

Job function

• Marketing Services