Retail Assistant Manager: Lead Team & Customer Experience

The Boots Company PLC; Guildford; On-site; GBP 125,000 - 150,000; Full time

Job summary

A prominent healthcare retailer in Guildford is seeking an Assistant Manager to lead a team and enhance customer experiences. You will manage customer service and clinical operations while developing your team's skills. Opportunities for career progression through training programs are available. This role offers a rewarding work environment while you shape the future of the store and its staff. A variety of benefits, including generous discounts, are provided, emphasizing a commitment to inclusivity.

Benefits

Discretionary Quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling support

Qualifications

• Experience working in a customer facing role.
• Desire to learn and develop.
• Led or coached a team.

Responsibilities

• Lead and inspire your team to deliver an exemplary customer journey.
• Create and deliver the commercial plan for store growth.
• Manage team development and performance tasks.

Skills

Customer service experience

Team leadership

Desire to learn

Job description

A prominent healthcare retailer in Guildford is seeking an Assistant Manager to lead a team and enhance customer experiences. You will manage customer service and clinical operations while developing your team's skills. Opportunities for career progression through training programs are available. This role offers a rewarding work environment while you shape the future of the store and its staff. A variety of benefits, including generous discounts, are provided, emphasizing a commitment to inclusivity.