Resource Manager: Global Agency Ops (Hybrid)

Croud Inc Ltd; SHREWSBURY; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global digital marketing agency is seeking a Resource Manager to drive operational excellence across the EMEA agency. The role involves managing resource allocations effectively, ensuring team wellbeing, and closely collaborating with project managers and account directors. Candidates should have proven experience in resource management within a digital agency and exceptional scheduling skills. The company offers hybrid working options and various benefits, promoting growth and development within a supportive culture.

Benefits

25 days holiday a year

Discretionary annual performance incentive

Health & Wellbeing contribution

Flexible working options

Life insurance and income protection

Qualifications

• Proven experience in resource management or project operations within a digital agency.
• Exceptional scheduling and organisational skills; able to coordinate across multiple teams.
• Strong proficiency with capacity planning and workload forecasting.

Responsibilities

• Manage a central resourcing function to handle all resource requests.
• Ensure team wellbeing and improve support strategies.
• Track and monitor key time metrics and report insights.

Skills

Resource management

Traffic management

Scheduling skills

Communication

Problem-solving

Strategic thinking

Tools

Resource planning tools

Job description

A global digital marketing agency is seeking a Resource Manager to drive operational excellence across the EMEA agency. The role involves managing resource allocations effectively, ensuring team wellbeing, and closely collaborating with project managers and account directors. Candidates should have proven experience in resource management within a digital agency and exceptional scheduling skills. The company offers hybrid working options and various benefits, promoting growth and development within a supportive culture.