Resident Scrutiny Coordinator

Housing Quality Network; Yeovil; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community-focused service provider in Yeovil is seeking a Resident Scrutiny Coordinator for a twelve-month role. This position involves leading administrative activities to maintain high governance standards and supporting the Scrutiny Advisor in executing action plans. Ideal candidates will have excellent communication skills and a passion for customer engagement in governance processes. The role offers benefits such as 28 days of holiday and a generous pension plan.

Benefits

28 days holiday + buy/sell options

Generous pension scheme with contributions up to 10%

Life assurance of 5x annual salary

Qualifications

• Passionate about customer involvement in services.
• Confident and assertive communicator.
• Able to manage administrative activities and audits.

Responsibilities

• Lead administrative activities within the Scrutiny Group.
• Support the Scrutiny Advisor and Chair with action plans.
• Act as a representative of the team in governance matters.

Skills

Excellent communication skills

Ability to inspire others

Experience in governance

Organizational skills

Job description

The Resident Scrutiny Group gives our customers the chance to have their say and shape the way we work. The Resident Scrutiny Group regularly reviews the organisation’s performance, making sure we stick to our commitments, and recommend ways we can improve our services using our customers’ voices.

Are you passionate about making sure customers are involved in the way that their services are run? Do you enjoy working with a range of people and inspiring them to be a part of making a difference? Then we could be looking for you.

We’re recruiting a Resident Scrutiny Coordinator to join our team for twelve months, where you’ll lead on administrative activities within the team to ensure continuous high standards of governance throughout the Group. You’ll support the Scrutiny Advisor, Scrutiny Chair and Scrutiny Panel in the development and delivery of the Scrutiny annual action plan to ensure key milestones are achieved on time and within budget.

You will also support internal audit activity including recommendation tracking and support compliance with Abri’s policy and procedure framework e.g. coordinating our Policy Panel.

You’ll act as a representative of the team and an excellent communicator: confident, clear and assertive when necessary.

The team is dynamic, enthusiastic and works at a fast pace and has ambitions to be a sector-leading Governance team. We’re highly empowered to deliver high standards of governance within the formal governance arrangements and within the wider organisation.

If you’re someone who’s looking to expand your knowledge and experience as well as eager to find out more about the broad and varied nature of a career in governance within the housing sector, we’d like to hear from you!!!

• 28 days holiday + the opportunity to buy and sell holiday
• Generous pension scheme with contributions up to 10%
• Life assurance of 5x your annual salary