Resettlement Support Worker

Voluntary Action Sheffield; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community organization in Sheffield is seeking a dedicated support worker to assist young people aged 16-18 in navigating their transition to independent living. The role involves providing housing-related support, teaching essential life skills, and maintaining thorough assessments to foster a positive environment. Ideal candidates should possess experience working with vulnerable groups, strong communication abilities, and a commitment to supporting diverse needs. This position empowers youth to thrive and integrate within their communities.

Qualifications

• Direct experience of working with a vulnerable client group.
• A working knowledge of assessing and mitigating risk.
• Experience of multi-agency collaboration.

Responsibilities

• Provide housing-related support to young people.
• Assist young people to develop necessary life skills.
• Maintain accurate records and assessments.

Skills

Experience with vulnerable client groups

Knowledge of risk assessment

Excellent IT skills

Knowledge of legislation related to children and young people

Experience in multi-agency working

Understanding of GDPR

Emotional resilience

Strong communication skills

Education

Minimum GCSE Grade C in English and Maths

Job description

CLOSING DATE FOR THIS VACANCY: FRIDAY 6 FEBRUARY 2026 AT 3.00PM

About the role

The Resettlement team supports young people aged 16-18 who are part of the Care system or Youth Justice System. We provide them with safe and secure accommodation, giving them a stable place to call home. Whilst living in our properties, we empower them to develop their living skills, understanding how to manage their tenancy to enable them to move on to their own accommodation.

You will be playing a vital role in helping these young people flourish and move on to independent. This could be supporting them to manage complex issues they may be facing around mental health, domestic abuse, substance misuse or criminality. It could be helping them to learn key life skills like budgeting and paying bills, or assisting them with claiming benefits and job searches.

You may also be supporting the young people to access vital community services such as foodbanks and local support services, or guiding them when contacting agencies such as the Council or DWP. You will also help the young people to become to become a good neighbour, avoiding any anti-social behaviour and complaints and helping them to build a community network.

Together, your support and guidance alongside these vital skills will enable the young people to successfully move on from Roundabout and thrive in their own property, living independently in their own homes.

Key Accountabilities

To provide housing related support to young people in Roundabout accommodation by enabling them to complete a planned programme of resettlement and move to independent living. Our Support Workers have a positive approach to providing intensive and structured one-to-one key work sessions with young people, which will help them develop the necessary skills needed for future independence.

Within the role you will work primarily with young people aged 16-18 that are homeless, preparing to leave care, and those currently involved in the Youth Justice Service to ensure they have access to good quality, safe and secure accommodation.

You will actively seek to understand the backgrounds and behaviours of our young people and promote positive engagement to participate in support offered and to access other services in line with their needs and goals for the future.

Maintaining accurate and thorough records, the completion of safety and risk assessments and needs assessments is paramount.

Other Duties

• Housekeeping tasks
• Liaise with outside agencies
• Ensure confidentiality
• Demonstrate a commitment to diversity and inclusion
• Health and safety checks in properties

Person Specification

Specific Knowledge, Experience & Skills

• Direct experience of working with a vulnerable client group who present with multiple needs
• A working knowledge and experience assessing and mitigating risk in relation to high-risk offenders and those who pose a risk to others and themselves
• Excellent IT skills, including a working knowledge of database recording systems
• Minimum GCSE Grade C in English and Maths (or equivalent)
• Experience and knowledge of issues and challenges faced by young people who have experienced the care system and/or Youth Justice system
• Knowledge of legislation in relation to Children and Young People, Care Leavers, Housing and Housing options for young people
• Substantial experience of multi-agency working and working collaboratively with other agencies and advocating on behalf of a vulnerable client group
• Experience of undertaking accurate and thorough risk assessments and support plans
• Understanding of confidentiality and GDPR
• An understanding of Psychologically Informed Environments, Trauma Informed Care, and a Strength Based Approach to working

Personal Attributes

• Ability to be emotionally resilient, adapting in the face of challenging circumstances
• To demonstrate a calm and solution focused approach in all aspects of your work with young people and colleagues
• Be flexible with working environment and hours to suit the needs of the young people and service
• Be approachable and responsive to requests
• Ability to reflect and take ownership
• Desire to fully commit to and contribute to Roundabouts Visions, Values and Objectives
• A professional approach and willingness to promote the service and wider organisation
• Ability to prioritise workload and manage time effectively, working both on own initiative and as part of a team
• Strong interpersonal and communication skills, both written and verbal
• Recognise the signs of abuse and take action to safeguard everyone