Repairs Supervisor

Axis Europe Plc; Stratford-upon-Avon; On-site; GBP 80,000 - 100,000; Full time

Job summary

A property services specialist is searching for an experienced Repairs Supervisor to lead a team for a significant housing contract. The ideal candidate will focus on delivering high-quality repairs and maintain safety standards. Responsibilities include overseeing operatives, managing performance, maintaining client relationships, and ensuring compliance with regulatory requirements. The role offers a competitive salary, company benefits, and opportunities for professional development.

Benefits

Competitive annual salary

Company van and fuel card

25 days’ annual leave + bank holidays

Up to £2,000 colleague referral fee

Long-service awards at key milestones

Perkbox discounts

1 paid volunteer day each year

Ongoing training and progression

Qualifications

• Proven experience as a Repairs Supervisor or Senior Operative in social housing or property maintenance.
• Understanding of Health & Safety, RAMS, and compliance processes.
• Experience managing teams and monitoring performance metrics.

Responsibilities

• Lead and supervise a team of operatives and subcontractors.
• Ensure jobs are completed on time, to specification, and within budget.
• Manage productivity, performance, and quality through regular monitoring.

Skills

Strong trade expertise

Excellent organisational skills

Strong communication skills

IT proficiency

Education

CSCS card

Supervisory safety training (SSSTS / SMSTS / IOSH)

Full UK driving licence

Job description

Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years’ experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group.

This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London’s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly.

The Role

We’re looking for an experienced Repairs Supervisor to lead a team of trade operatives on our NHG contract.
You’ll be responsible for day-to-day supervision, performance management, and service quality, ensuring works are completed safely, efficiently, and to Axis’s high standards.

This is a hands-on leadership role, ideal for someone with strong trade knowledge, excellent organisational skills, and the ability to motivate and guide a mobile workforce delivering first-time fixes and great resident experiences.

Responsibilities

• Lead and supervise a team of operatives and subcontractors delivering responsive repairs and maintenance.
• Ensure jobs are completed on time, to specification, and within budget.
• Manage productivity, performance, and quality through regular monitoring and site visits.
• Review completed works, coding accuracy, and justification for variations.
• Liaise with planners, administrators, and client teams to maintain smooth workflow and accurate reporting.
• Ensure all works comply with Health & Safety, quality, and regulatory standards.
• Deliver toolbox talks, risk assessments, and site inspections, promoting a culture of safety and continuous improvement.
• Support with resource planning and coordination of out-of-hours service where required.
• Build strong working relationships with residents, clients and colleagues, maintaining professionalism at all times.
• Mentor apprentices and develop team capability in line with Axis standards.

About You

You’re a natural leader who combines strong trade expertise with a focus on people, quality, and service delivery. You thrive in a fast-paced environment, balancing priorities and supporting your team to deliver excellent results.

Requirements

• Proven experience as a Repairs Supervisor or Senior Operative in social housing or property maintenance.
• Excellent technical knowledge across multiple trades.
• Understanding of Health & Safety, RAMS, and compliance processes.
• Experience managing teams and monitoring performance metrics.
• Strong communication and organisational skills.
• IT proficiency (Microsoft Office, mobile work management systems).
• CSCS card and supervisory safety training (SSSTS / SMSTS and/or IOSH Managing Safely preferred).
• Full UK driving licence

Benefits

• Competitive annual salary
• Company van and fuel card for work purposes
• 25 days’ annual leave + bank holidays
• Up to £2,000 colleague referral fee
• Long-service awards at key milestones
• Perkbox – discounts on coffee, cinema, travel and wellbeing
• 1 paid volunteer day each year
• Ongoing training, support and progression, Axis promotes from within

Our Commitment

Many faces, One Axis. We’re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed.

Apply Now

If you’re a motivated property services professional who takes pride in leading great teams, delivering quality work, and making a real difference for residents, we’d love to hear from you.