Renewals Coordinator

Bottomline Technologies; Reading; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A global leader in business payments is seeking a Renewals Coordinator in Reading. This hybrid position involves providing pricing quotations, processing purchase orders, and collaborating with various teams to drive customer contract renewals. Ideal candidates will have over 2 years of experience in a related field and strong communication skills. This role offers a dynamic work environment with the flexibility of working from home part of the week.

Qualifications

• 2+ years of experience in a related field.
• Experience evaluating customer contracts preferred.

Responsibilities

• Provide customer quotes for pricing of upcoming contract renewals.
• Secure purchase orders from customers.
• Identify contractual terms and conditions.
• Assist in developing strategic pricing initiatives.
• Gather data for renewal metrics reporting.

Skills

Strong written and verbal communication skills

Ability to manage multiple tasks

Basic understanding of contract language

Education

Bachelor’s degree from an accredited university

Job description

Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We’re looking for passionate individuals to join our team and help drive impactful results for our customers. If you’re dedicated to delighting customers and promoting growth and innovation — we want you on our team!

The Role

We are looking for a Renewals Coordinator based in Theale, Reading. The role is hybrid: 3 days a week in office and remaining days remote, working GMT hours. This position is for U.K.–based candidates living in the U.K. Candidates must be authorized to work in the UK on a full-time basis; visa sponsorship or transfers will not be provided.

As a Renewals Coordinator, you will enable customer contract renewals by providing pricing quotations, processing purchase orders, identifying contractual language, and driving renewals to closure. You will work closely with accounting, customer success and account management teams, ensuring recurring revenues and price uplifts.

How You’ll Contribute

• Provide customer quotes for pricing of upcoming contract renewals
• Secure purchase orders from customers to enable compliance
• Identify contractual terms and conditions, with emphasis on pricing restrictions and support requirements
• Assist in developing strategic pricing initiatives
• Gather data and support renewal metrics reporting
• Collaborate with Accounting, Customer Success, and Account Management teams
• Handle miscellaneous requests to drive contract renewals to closure

Qualifications

• 2+ years of experience in a related field
• Basic understanding of contract language and legal documents
• Strong written and verbal communication skills
• Ability to manage multiple tasks with shifting priorities and tight deadlines
• Prior experience evaluating customer contracts (preferred)
• Preferred bachelor’s degree from an accredited university

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We’re proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.