Remedy ITSM Engineer Hybrid Role

Capgemini; Manchester; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global technology firm in Manchester is seeking a skilled Remedy Developer to enhance and transform applications within the BMC Remedy ITSM suite. The ideal candidate will have a strong background in developing and implementing Remedy solutions while focusing on improving business processes and user experiences. This role offers a hybrid work model, fostering collaboration across teams and emphasizing employee wellbeing and development opportunities.

Benefits

Flexible working arrangements

Training and development opportunities

Employee wellbeing programs

Qualifications

• Experience in designing, developing, and implementing Remedy solutions.
• Ability to optimize application performance and ensure scalability.
• Strong focus on user experience improvements.

Responsibilities

• Design and customize BMC Remedy applications and workflows.
• Configure ITSM modules like Incident, Problem, and Change Management.
• Create and maintain technical documentation for user guides.

Skills

BMC Remedy ITSM

Application development

Issue troubleshooting

Cross-functional collaboration

Job description

A global technology firm in Manchester is seeking a skilled Remedy Developer to enhance and transform applications within the BMC Remedy ITSM suite. The ideal candidate will have a strong background in developing and implementing Remedy solutions while focusing on improving business processes and user experiences. This role offers a hybrid work model, fostering collaboration across teams and emphasizing employee wellbeing and development opportunities.