Relief Security Officer

ICTS UK Ltd; Brighton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading security services provider in the UK is seeking an experienced Security Officer to ensure safety and security at high-profile client sites. The role involves managing access control, patrolling premises, responding to queries, and maintaining incident records. The ideal candidate will have strong communication skills, a customer service focus, and an SIA license. This ad hoc position may require flexible shifts, typically lasting 12 hours across weekdays and weekends, and offers training and equipment.

Benefits

Full training provided

Uniform provided

Health and safety equipment provided

Qualifications

• Substantial experience as a Corporate Security Officer is essential.
• Ability to deliver succinct and clear verbal and written reports.
• Willingness to undertake development training.

Responsibilities

• Manage access control for buildings and car-parks.
• Patrol the buildings, car parks, and grounds.
• Respond to customer requests and queries.
• Check and challenge ID passes.
• De-activate and activate alarms.
• Unlock and lock buildings, rooms, barriers, and gates.
• Identify and report Health & Safety issues.

Skills

Excellent verbal and written communication skills

Strong customer service skills

Team working and collaboration skills

Ability to remain calm under pressure

Competent IT and administration skills

Professional appearance and demeanour

Education

SIA Door Supervision (DS) or Security Guarding (SG) license

Five years’ checkable history and references

Tools

MS Outlook

MS Word

MS Excel

Job description

In this high-profile security officer role, you'll ensure the security and safety of the people and premises at prestigious client sites.

An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including:

• Managing access control for buildings and car-parks - for employees, visitors and contractors
• Patrolling the buildings, car parks and grounds to deter and detect problems
• Responding to customer requests and queries
• Checking and challenging ID passes with a professional and friendly approach
• De-activating and activating alarms
• Unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site
• Identifying and reporting Health & Safety issues and carrying out first aid if necessary
• Maintaining records including incident reports using computer- and paper-based systems.

This is an ad hoc position covering annual leave and absence, hours of work may vary but shift patterns are normally 12 hours duration, covering Monday – Sunday.
However, as part of a small team you will need to be flexible to support your colleagues.

Substantial experience as a Corporate Security Officer is essential, and to succeed in this role you will also need:

• Excellent verbal and written communication skills
• Strong customer service, team working and collaboration skills
• The ability to remain calm and professional under pressure
• The ability to deliver succinct and clear verbal and written reports
• Competent IT and administration skills including MS Outlook, Word & Excel
• Professional appearance and demeanour
• Willingness to undertake development training
• An SIA Door Supervision (DS) or Security Guarding (SG) license
• Five years’ checkable history and references
• To pass a criminal records check (CRC) to the required standards

The following would also be useful but are not essential:

• A First Aid at Work qualification
• An Automated External Defibrillator (AED) qualification.

Full training, uniform and health and safety equipment are provided.

Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments.

We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same