Recruitment Account Manager – Construction Labour Supply

Aceroconstruction; United Kingdom; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading recruitment firm in construction is seeking a proactive Recruitment Account Manager to manage key client relationships within the construction sector. Responsibilities include overseeing site operatives, ensuring compliance, and delivering service excellence. Candidates should have strong communication skills and a background in recruitment or account management. This full-time position offers opportunities for growth and development.

Qualifications

• Proven experience in recruitment, account management, or labour coordination within the construction or civil engineering sector.
• Strong understanding of site operations, compliance, and workforce management.
• Ability to work independently, prioritise workload, and manage multiple client accounts.

Responsibilities

• Act as the main point of contact for clients and site management teams.
• Manage holiday schedules, absence cover, and site resource planning.
• Prepare weekly and monthly activity and performance reports for management.

Skills

Recruitment experience

Account management

Site operations understanding

Excellent communication

Relationship building

Microsoft Office proficiency

Driving licence

Construction operatives management

Knowledge of compliance processes

Tools

CRM systems

Job description

Recruitment Account Manager – Construction Labour Supply

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Acero Construction UK Ltd provided pay range

This range is provided by Acero Construction UK Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Overview:

We are seeking an experienced and proactive Contract Support / Account manager (Recruitment Lead) to manage key client relationships within the construction sector. The role involves overseeing operatives placed on-site, ensuring service excellence, compliance, and performance delivery. This is a people-focused position requiring strong communication, organisation, and client management skills.

Key Responsibilities:

• Act as the main point of contact for clients and site management teams, ensuring high levels of service and satisfaction.
• Attend construction sites regularly to conduct performance reviews and welfare checks with operatives.
• Record and track operative performance, attendance, and conduct; produce reports and feedback for clients and internal management.
• Manage holiday schedules, absence cover, and site resource planning to ensure smooth project delivery.
• Maintain accurate records of operative training, tickets, and qualifications to ensure full compliance with site and client requirements.
• Attend regular resource meetings with clients to review current and upcoming labour needs.
• Work closely with internal resource and recruitment teams to fill vacancies promptly and efficiently.
• Handle any on-site issues, including performance, disciplinary, or welfare matters, in line with company policy.
• Identify business development opportunities with existing and new clients, supporting the company’s growth strategy.
• Ensure full compliance with H&S and employment legislation, maintaining high operational standards across all accounts.
• Prepare weekly and monthly activity and performance reports for management.
• Support the onboarding process for new operatives, including inductions and compliance checks.

Skills & Experience:

• Proven experience in recruitment, account management, or labour coordination within the construction or civil engineering sector.
• Strong understanding of site operations, compliance, and workforce management.
• Excellent communication and relationship‑building skills.
• Ability to work independently, prioritise workload, and manage multiple client accounts.
• Competent with Microsoft Office (Word, Excel, Outlook) and CRM systems.
• Full UK driving licence and willingness to travel between sites.
• Previous experience managing construction operatives (piling, groundworks, civils, or infrastructure projects).
• Experience working with major infrastructure clients such as HS2 or Tier 1 contractors.
• Knowledge of Right to Work and CSCS/NPORS/CPCS compliance processes.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Human Resources, Customer Service, and Business Development

Industries

Construction, Civil Engineering, and Staffing and Recruiting

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