Recovery Driver – Colchester

Automobile Association; Colchester; On-site; GBP 35,000 - 41,000; Full time

Job summary

A leading motoring organisation in Colchester seeks a Roadside Recovery Driver. The role involves assisting customers on the road, ensuring their safety, and using technical skills for vehicle transportation. Requirements include a full C licence, experience in customer service, and the ability to work flexible shifts. Join a team that values diversity and offers career development opportunities.

Benefits

Free breakdown cover

23 days holiday

Up to 7% pension contribution

Employee Assistance Programme

Discounts on AA products

Qualifications

• Must live within 25 miles or 1 hour's travel from depot.
• Ideally hold CE (HGV 1) licence, but assistance is provided.
• Comfortable with shifts including evenings and weekends.

Responsibilities

• Provide roadside assistance and ensure customer safety.
• Load vehicles onto the truck and transport to repair locations.
• Adapt to new technology and follow procedures.

Skills

Customer communication

Problem-solving

Self-starter

Education

Full driving category C licence (HGV 2)

Driver CPC qualification

Job description

As our Roadside Recovery Driver, you’ll go the extra mile for our customers.

Anything can happen whilst driving, but it’s OK we are the AA! We get everyone back on the road safely and get their day moving again.

On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence

Depot Postcode: CO1 1YD

• Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins. (Inc. 45 min break) End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break
• Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!
• Free breakdown cover from day one
• Equivalent of 23 days holidays (increases with service)
• Up to 7% company pension contribution
• Join a famous brand that our customers love, with industry leading training
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

This is the job

You’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.

What will I be doing?

• A communicator: You're great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
• A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
• A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.

What do I need?

• To be eligible for this role you must live within 25 miles OR 1 hours travel from the depot – postcode included in advert.
• A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this.
• Alongside this, you’ll need a Driver CPC (certificate of professional competency) qualification, and a digital drivers/tachograph card.
• To be comfortable adapting to new technology- training will be provided.
• To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.

Additional information

As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us.

Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.

Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.

You’ll also have access to a range of benefits such as:

• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance

You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment.

As part of the onboarding process, we complete several pre-employment checks including drug and Alcohol checks, work references, credit and criminal record checks.