Receptionist

North East Ambition; Tees Valley; On-site; GBP 23,000 - 24,000; Full time

Job summary

An educational institution in Tees Valley is looking for a full-time Receptionist to manage incoming calls, greet visitors, and organize appointments. The role offers a permanent contract, competitive salary, and opportunities for professional development. The ideal candidate will work in a supportive environment, ensuring safeguarding procedures are followed. With responsibilities including maintaining the academy diary and providing a welcoming atmosphere, this position is vital for school operations.

Benefits

Opportunity for professional development

Free flu vaccinations

Free onsite parking

Responsibilities

• Answer all incoming calls to the academy and deal with them efficiently and effectively.
• Greet and assist visitors, ensuring they are recorded and issued with correct ID lanyards following safeguarding procedures.
• Organise appointments and maintain an academy diary with all external guests.

Job description

Post: Receptionist
Contract Type: Permanent
Salary Range: Grade 2, SCP 4-5 £25,185.00 - £25,583.00 FTE, pro rata salary £23,393.00 - £23,762.00
Working Type: Full Time, 37 hours per week, 41 working weeks per year (48.299 paid weeks)
Base: Dyke House Academy, Mapleton Road, Hartlepool, TS24 8NQ

Responsibilities

• Answer all incoming calls to the academy and deal with them efficiently and effectively.
• Greet and assist visitors, ensuring they are recorded and issued with correct ID lanyards following safeguarding procedures.
• Organise appointments and maintain an academy diary with all external guests.

What We Offer

• The opportunity to work and progress across the family of schools, should you wish in the future.
• The chance to apply for leadership roles in the Deeps structure taking on a whole school leadership project.
• The support and expertise of Director of Subjects.
• A full and detailed programme of support and development for all.
• A comprehensive programme of professional development, including leadership, provided through the NET Staff College.
• Free flu vaccinations.
• Free onsite parking.

In accordance with Keeping Children Safe in Education 2025 an online search will be completed on all shortlisted applicants prior to interview. Any relevant information will be discussed further with the applicant during the interview process.

The Trust is committed to considering flexible working requests.

The Trust is committed to safer recruitment practice and pre‑employment checks will be undertaken before any appointment is confirmed. All posts are subject to enhanced disclosure and barring service checks. We expect all adults to share our commitment to safeguarding and the health and wellbeing of our pupils.

In order to apply for this position, please visit: https://northerneducation.octo-firstclass.co.uk/candidates/account/login/198984?aisId=12&rmId=3361

For more information, please contact Andrea Thompson, Senior Business Manager at [e-mail]

Closing date: Midnight on Sunday 1st February 2026
Start date: ASAP