Public Area Cleaner

WGC Limited; London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel services provider in London is seeking a dedicated Public Area Cleaner. You will be responsible for maintaining cleanliness in public areas, responding to guest inquiries, and supporting the housekeeping team. Previous experience in housekeeping is preferred. The role offers a guaranteed hours contract and extensive training opportunities, including an annual training allowance of up to £10,000.

Benefits

Life Insurance

Discounts at retailers

Discounted hotels and flights

Employee Assistance Programme

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Qualifications

• Previous experience in a housekeeping environment.
• Ability to deliver consistent service.
• Willingness to start early between 5am and 6am.

Responsibilities

• Maintain cleanliness of public areas including vacuuming and dusting.
• Regularly check restrooms and restock supplies.
• Respond to guest requests in the lobby.

Skills

Housekeeping experience

Customer service skills

Attention to detail

Job description

Overview

DoubleTree by Hilton Stoke on Trent, Etruria Hall, Festival Way, Stoke On Trent, ST1 5BQ
Rate: £12.27 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Public Area Cleaner, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits also include:

• Life Insurance
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, Includine HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Responsibilities

• The ability to keep all public areas neat vacuumed and dusted. Makes sure mirrors, furniture, floors, elevators and doors are clean and mark-free. Removes all trash from areas
• The ability to regularly check Lobby Restrooms. Makes sure all surfaces are clean. Restocks all supplies including toilet paper, soap and hand towels.
• The ability to responds to guest requests and inquiries while in the lobby.
• The ability to spot clean all furniture and keep it in its proper place.
• The ability to clean all brass in the public areas.
• The ability to maintain all equipment and supplies and use them in a proper manner.
• To be aware and make full use of recycling facilities within the service areas.

Qualifications and Requirements

If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.

Early morning start Between 5am and 6 am

Equity and Inclusion

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.