Public Area Attendant - Six Senses London

Intercontinental Hotels Group; City of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in London is seeking a Public Area Attendant to ensure the cleanliness and perfection of guest areas. The role requires at least one year of experience in a similar setting and a desire to provide outstanding service. Ideal candidates will possess knowledge of cleaning procedures and be able to communicate in English. Join a team that values sustainability and emotional hospitality in a dynamic and supportive environment.

Qualifications

• At least 1 year's experience in a similar operational setting.
• Preferred hospitality diploma/degree from recognized hospitality school.
• Basic English; additional languages are preferred.

Responsibilities

• Ensure cleanliness and perfection of the guest areas of the hotel.
• Assist guests with special needs and requirements.
• Conduct scheduled deep cleaning tasks for all guest areas.

Skills

Understanding of scheduling work

Knowledge of cleaning procedures

Basic English

Education

Diploma/degree from recognized hospitality school

Job description

Public Area Attendant - Six Senses London

Apply for the Public Area Attendant role at IHG Hotels & Resorts.

As Public Area Attendant, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

• Ensure the cleanliness and perfection of the guest areas of the hotel, rooms and other cleaning duties as assigned.
• Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
• Assist guests with special needs and requirements.
• Stock supply wheel trolley with required cleaning and amenity supplies for shift.
• Replace hotel supplies in public areas.
• Remove and report furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.
• Dust and cleans lampshades, ceiling, walls, curtains and decorations in all public areas.
• Wipe and polish all furniture, mirrors, and windows.
• Clean all bathroom fixtures and fittings and replace bathroom supplies.
• Remove all garbage and recyclable items and sorts in the appropriate bins.
• Replace water bottles in guest rooms and assist the Minibar team with cleaning and sanitizing glass bottles as needed.
• Ensure monthly scheduled deep cleaning tasks of all guest areas and offices are done accordingly.
• Report required repair to Housekeeping Supervisor.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
• Strictly adhere to LQA standards and guest comments.

Qualifications

• At least 1 year’s experience in a similar operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
• Basic in English; I understand that additional languages are preferred.

All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.

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Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Hospitality