PTS Warehouse Assistant

City Plumbing; City of Edinburgh; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A leading plumbing supplier in the UK is seeking a dedicated Warehouse Assistant to join their team. The role involves picking orders, loading and unloading vehicles, and providing outstanding customer service. Candidates should be flexible with hours and have a strong sense of teamwork. This position is ideal for those looking to build a successful career in a supportive and inclusive environment, with ample opportunities for development and additional benefits.

Benefits

Bonus

Discounts at numerous retailers

Life assurance

Flexible working options

Mental Health Support

Comprehensive induction

Qualifications

• Previous warehouse experience is beneficial but not essential.
• Strong commitment to customer service and teamwork.
• Flexibility with working hours to meet customer needs.

Responsibilities

• Pick orders and maintain housekeeping standards in the warehouse.
• Load and unload vehicles efficiently.
• Serve customers at the trade counter and via phone.
• Provide exceptional customer service at all times.
• Maintain safety standards within the warehouse.

Skills

Warehouse experience

Customer service

Flexibility

Job description

Come and join us as a Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations.

As a Warehouse Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The PTS Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will ensure we can deliver products to our customers against some very tight deadlines. This role may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone.

You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

Responsibilities

• Picking orders and maintaining housekeeping standards in our warehouse
• Loading and unloading vehicles
• Serving customers
• Providing exceptional customer service
• Maintaining safety standards within the warehouse at all times

You’ll be self motivated and a real team player, ideally with some warehouse experience and knowledge of the products associated with our industry - although enthusiasm and a can‑do attitude is just as important! You'll be flexible with working hours, and your approach xxx to delivering customer and business needs.

From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career!

With a network of more than schoenen branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British Gas.

We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits

• Bonus
• Discounts, savings and cash back at numerous retailers
• Savings on driving lessons, phone bills, gym memberships as well as further benefits
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

  We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignm, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

  We are committed to best practices-select recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.