Property Manager

LRG; Worthing; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A reputable property management group is seeking a Property Manager to join their team in Worthing. The role involves providing exceptional service to tenants and landlords, managing inquiries, and ensuring smooth tenancy processes. Ideal candidates should possess strong communication skills and a full UK driving license. The position offers a competitive salary, hybrid working options after a probation period, and various employee benefits, including a salary sacrifice pension scheme and ongoing professional development.

Benefits

Competitive base salary

Quarterly and yearly awards

Salary sacrifice pension scheme

Generous holiday allowance

Excellent parental leave

Staff discounts

Qualifications

• Experience in property management beneficial but not essential.
• Ability to communicate effectively with landlords and tenants.
• Familiarity with property compliance and legislation.

Responsibilities

• Act as a point of contact for tenants and landlords.
• Ensure customers receive high-level service and support.
• Manage maintenance requests and contractor communication.
• Conduct regular inspections and compliance checks.

Skills

Excellent communication, written and verbal

Professional telephone manner

Organisational skills

Time management

Attention to detail

Full UK Driving License

Job description

Job Title

Property Manager

Location

Becket House, Worthing

Brand

Leaders

Salary

up to £28,000 OTE inclusive of commission

Hours

Monday to Friday 9am to 5:30pm

Hybrid Working

Hybrid working of up to days working from home offered on successful completion of a 6 months probation period.

About Leaders

Leaders as part of LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market.

Job Summary And Key Responsibilities

Reporting to the Team Manager/Head of Centre, Leaders are seeking a Property Manager to join our dedicated and dynamic team based in Worthing. As a Property Manager, experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end.

Key Responsibilities

• Provide excellent levels of both telephone and written communication for the duration of the tenancy
• Accept and understand tenants maintenance requirements, providing a triage service to try to resolve issue
• If unable to resolve, communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor
• Update all parties on a regular basis by phone, email or text and log notes
• Make regular ‘well being’ calls to the landlord
• Ensure that all works are completed and invoiced within 21 days and update customers on progress
• Ensure that all mandatory compliance / legislation is in place on all properties, if this has not occurred, ensure that company process has been followed
• Ensure all properties have been inspected as required and landlords and tenants have been fully communicated to in line with company policy
• Place calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames
• Deal with non managed deposits who are part of the No Deposit Scheme
• Ensure the check out process is followed and communication is sent out within company process via the Depositary site
• Work with the team leaders, head of centres and branch network to understand the reason for any lost units
• Maintain high levels of communication to internal and external customers

What Are We Looking For

• Excellent communication, written and verbal
• Professional telephone manner
• Organisational skills, time management and attention to detail
• Full UK Driving License Required

What We Can Offer You

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Access to a diverse portfolio of properties
• Supportive and collaborative team environment

Benefits

• Competitive base salary and additional incentives
• Quarterly and yearly awards
• Salary sacrifice pension scheme
• Generous Holiday allowance, increasing by 1 day per year based on service
• Excellent Parental leave and newly introduced Fertility policy
• Staff discounts

Equal Opportunities

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

Agency Statement

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.