Property Manager

LRG; Southampton; On-site; GBP 24,000 - 29,000; Full time

Job summary

A reputable property management firm in Southampton is seeking a Property Manager to join their dynamic team. This entry-level role focuses on supporting tenants and landlords throughout their tenancy, ensuring high levels of service and communication. The ideal candidate will have excellent organizational skills and a professional manner, with opportunities for career growth and comprehensive training provided.

Benefits

Competitive base salary

Quarterly and yearly awards

Salary sacrifice pension scheme

Generous holiday allowance

Excellent parental leave

Staff discounts

Qualifications

• Experience in property management beneficial but not essential.
• Ability to communicate effectively with tenants and landlords.
• Organisational skills and attention to detail required.

Responsibilities

• Provide excellent telephone and written communication.
• Manage tenants' maintenance requirements effectively.
• Coordinate with landlords and contractors for solutions.

Skills

Excellent communication

Organisational skills

Attention to detail

Professional telephone manner

Education

Full UK Driving Licence

Job description

Job Title: Property Manager

Location: Southampton

Brand: Leaders

Salary: £28,500 OTE inclusive of commission

Hours: Monday to Friday 9am to 5:30pm

Seniority level: Entry level

Employment type: Full‑time

Job function: Sales and Management

About Leaders: Leaders as part of LRG is a well‑established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market.

Job Summary

Reporting to the Team Manager/Head of Centre, Leaders are seeking a Property Manager to join our dedicated and dynamic team based in Southampton. As a Property Manager, experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end.

Key Responsibilities

• You’ll be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy.
• Responsible for accepting and understanding tenants’ maintenance requirements, providing a triage service to try to resolve issues.
• If unable to resolve, communicate this to the landlord with a solution to the problem and arrange works with a dedicated contractor.
• Updating all parties on a regular basis by both phone, email or text and logging notes.
• To make regular ‘well‑being’ calls to the landlord.
• Working with the property management team to ensure that all works are completed and invoiced within 21 days and updating customers on progress.
• Working with the property management team to ensure that all mandatory compliance/legislation is in place on all properties, and that company processes have been followed if this has not occurred.
• Working with the Property Inventory Clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy.
• Placing calls to all managed landlords and tenants two weeks prior to vacation to ensure they understand the check‑out process and time‑frames.
• Dealing with non‑managed deposits that are part of the No Deposit Scheme.
• To ensure the check‑out process is followed and communication is sent out within company processes via the Depositary site.
• To work with the team leaders, head of centres and branch network to understand the reason for any lost units.
• To maintain high levels of communication to internal and external customers.

What Are We Looking For

• Excellent communication, written and verbal.
• Professional telephone manner.
• Organisational skills, time management and attention to detail.
• Full UK Driving Licence required.

What We Can Offer You

• Proven track record for career growth and advancement within the company.
• Market‑leading training and ongoing professional development.
• Access to a diverse portfolio of properties.
• Supportive and collaborative team environment.

Benefits

• Competitive base salary and additional incentives.
• Quarterly and yearly awards.
• Salary sacrifice pension scheme.
• Generous holiday allowance, increasing by one day per year based on service.
• Excellent parental leave and newly introduced fertility policy.
• Staff discounts.

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of recruitment agencies for the purpose of hiring. All job openings are managed directly by our internal recruitment team. We do not accept unsolicited CVs or candidate referrals from recruitment agencies, and any such submissions will not be considered.