Property Manager

Regent Property; City of London; On-site; GBP 30,000 - 34,000; Full time

Job summary

A real estate management company in London seeks a Property Manager to handle landlord and tenant relations, maintenance issues, and contractual paperwork. The ideal candidate will have over a year of experience in residential property management and strong customer service skills. This full-time role offers a competitive salary between £30-34k with additional benefits and commission based on KPIs.

Benefits

31 days holiday including public holidays

Additional day off on your birthday

1 day WFH after settlement period

Regular socials

Support with training and qualifications

Employee Assistance Program

Commission scheme based on KPIs

Qualifications

• At least 1 year of residential property management experience.
• Demonstrable exceptional customer service skills.
• Strong communication abilities.

Responsibilities

• Be the main point of contact for Landlords and Tenants.
• Deal with maintenance issues and projects.
• Raise and deal with insurance claims.
• Process service charge and ground rent invoices.
• Handle contractual paperwork.
• Chase rent arrears and serve legal notices.
• Process checkout and release of the deposit.

Skills

Customer service skills

Communication skills

Ability to work independently

Professional approach

Residential property management experience

Job description

Regent Property are looking for an enthusiastic and hardworking individual to join our growing team, based out of our Central London office.

The ideal candidate will have at least 1 year of residential property management experience within an office environment and be able to demonstrate exceptional customer service skills. A professional approach, excellent communication, and an ability to work on your own initiative will be essential.

Your main responsibilities will include:

• Be the main point of contact for Landlords and Tenants across a portfolio of London properties.
• Deal with day-to-day maintenance issues and projects.
• Raise and deal with insurance claims where necessary, liaising with loss adjusters and arranging any estimates that are required to bring the claim to a successful conclusion.
• Ensure that service charge and ground rent invoices are processed on receipt, and funds are reserved as necessary.
• Handle contractual paperwork arising during the tenancy.
• Chase rent arrears and serve legal notices where required.
• Arrange checkout and process the release of the deposit, including assessing the checkout for potential deposit deductions and negotiating between the Landlord and Tenant.

What you'll get:

• Monday - Friday, 9am - 6pm
• 31 days holiday inclusive of UK public holidays
• Additional day off on your birthday
• 1 day WFH after initial settling in period
• Fun and vibrant office in a great location in Southbank
• Regular socials throughout the year
• Support with further training and qualifications
• Employee Assistance Program
• Basic salary between £30-34k dependent on experience
• Commission scheme based on set KPIs

Location: London, England, United Kingdom

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