Property Manager

The Chancellors Group; Bracknell; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading estate agency in Bracknell is seeking a Property Manager to manage properties and build strong relationships with clients. Responsibilities include conducting property inspections, resolving queries, and liaising with third-party suppliers. The ideal candidate will have excellent communication skills, a keen eye for detail, and customer service experience. This role offers career growth and professional development opportunities.

Benefits

Employee Assistance Programme

Retail discounts

Awards & incentives for top achievers

Generous holiday allowance

Excellent parental leave

Structured training & support

Qualifications

• Excellent communication skills over the telephone.
• Accurate administrative skills.
• Highly organised with attention to detail.
• Quick to learn and follow procedures.
• Previous customer service experience is essential.
• Stay calm and positive under pressure.
• Knowledge of the HMO process is a plus.

Responsibilities

• Meet and exceed both team and individual service standards.
• Investigate and resolve queries and problems.
• Advise on property issues.
• Liaise with third party suppliers.
• Develop relationships with key clients.
• Negotiate between landlords and tenants.
• Assist with gaining management instructions.
• Conduct property inspections.

Skills

Excellent communication skills

Accurate administrative skills

Highly organised

Quick learner

Customer service experience

Calm under pressure

Knowledge of HMO process

Job description

Job Title: Property Manager

Location: Bracknell

Brand: Chancellors

Salary: up to £29,000 OTE

About Chancellors:

Chancellors is one of the UK’s leading estate and lettings agencies, with a proud history dating back to 1807. With over 40 interconnected branches across Southern England and Mid Wales, we have built our reputation on expert local knowledge, exceptional service, and an unwavering commitment to our customers.

For generations, we’ve helped people buy, sell, let, and rent property with confidence. Our strong presence across Berkshire, Buckinghamshire, Oxfordshire, Hampshire, Surrey, London, Herefordshire, Wiltshire, and Mid Wales ensures we understand the communities we serve and the property markets that shape them. Chancellors is proud to be part of LRG, one of the UK’s largest and most forward-thinking property services groups. Backed by the scale and strength of LRG, we continue to focus on what we do best: delivering expert, local service with a personal touch.

Job Summary and Key Responsibilities:

Duties will include:

• Meet and exceed both team and individual service standards
• Investigate and resolve queries and problems
• Advise and recommend course of action on a range of property issue
• Liaise with third party supplier to arrange works to be undertake
• Develop and build strong relationships with key client
• Liaise/negotiate between landlords and tenant
• Meet and exceed your personal targets for management upgrade
• Assist with gaining management instructions by attending selective market appraisal
• Conduct property inspections

Skills required:

• Have excellent communication skills over the telephone
• Have accurate administrator skills
• Be highly organised with an acute attention to detail
• Be quick to learn and follow procedures
• Have previous customer service experience
• Stay calm and positive under pressure
• Have a knowledge of the HMO process

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits:

• Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.
• Regular awards & incentives for Top achievers.
• Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
• Excellent parental leave & company fertility policy in place.
• Structured training & support.

Chancellors as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.