Property Loss Adjuster

Davies; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance firm in the UK is seeking a Property Loss Adjuster to manage diverse claims in a supportive remote environment. The ideal candidate will have extensive experience in the field, strong communication skills, and the ability to handle varied responsibilities effectively. This role offers numerous benefits including professional development opportunities and flexible working arrangements.

Benefits

Leadership training programme

Funding for professional qualifications

25 days holiday, increasing with tenure

Flexible working options

Qualifications

• High level of Property Loss Adjuster experience required.
• Experience in managing own workload is essential.
• Ability to work flexibly in a changing environment.

Responsibilities

• Handle a range of claims of varying complexity and value.
• Process invoices and approve estimates within 5 working days.
• Build good working relationships with clients and staff.

Skills

Attention to detail

Analytical approach

Strong communication

Time management

Education

Recognised professional qualifications at diploma level

Job description

Property Loss Adjuster

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Home United Kingdom

Reporting To: Sarah Molyneux

Description

New Opportunity Supportive team environment

As our next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast‑paced and continually evolving environment.

What will your day look like:

• Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
• Process all invoices and approve estimates within 5 working days of receipt/agreement.
• Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
• Full completion of all prepared site notes templates and associated documentation within set SLA’s.
• Ensure that the data contained in Cq is accurate at all times.
• Assist in maintaining accurate management information by completing spreadsheets as necessary.
• Reduce elapsed timescales by providing and fostering a pro‑active approach to file management.
• Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
• Work to ensure correct policy interpretation and validation.
• Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
• Ensure files are up to audit standards at all times.
• In conjunction with designated colleagues pro‑actively update customers and clients where necessary in accordance with agreed client SLA’s.
• Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
• Build good working relationships with clients and staff, internal and external to the Davies Group.
• Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group.
• Responsible for out of hours calls into the Davies Group via a pre‑set rota.

Knowledge and Abilities:

• High level of Property Loss Adjuster experience.
• Already hold or working towards recognised professional qualifications at a diploma level.
• Accuracy, attention to detail and an analytical approach.
• Strong verbal and written communication.
• Demonstrable experience of organising and managing own workload is essential.
• Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
• Excellent time management to be able to work to short/changing deadlines.

Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase health cash plan and BUPA dental plan