Product Owner and Manager

Gamma Communications plc; Newbury; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications firm in the UK is seeking a Product Owner and Manager to lead product development and drive innovation in IoT services. The ideal candidate will have hands-on IoT experience and a strong background in managing product backlogs. This role offers a dynamic environment with opportunities for growth while promoting inclusivity and diverse perspectives. The position is hybrid, requiring 2 days in the office, and the firm values work-life balance and employee wellbeing.

Benefits

25 days of annual leave plus birthday off

Enhanced maternity and paternity pay

Private medical insurance

Electric Vehicle scheme

Contributory pension plan

Qualifications

• Capacity to manage a demanding workload and handle conflicting priorities.
• Experience with multi-disciplinary teams in an Agile environment.

Responsibilities

• Build, own, and maintain a Product Backlog that is visible and transparent.
• Work with key stakeholders to define user story maps and customer journey maps.
• Own and communicate Delivery commitments to ensure alignment.
• Act as a central point of reference for all changes related to the product.

Skills

Hands-on IoT experience

Experience developing customer needs

Technical competence combined with business awareness

Excellent stakeholder management

Agile environment experience

Tools

Confluence

JIRA

Trello

Microsoft 365 suite

Job description

Join to apply for the Product Owner and Manager role at Gamma.

A Bit About Us

At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward‑thinking team, revolutionising the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we’re expanding rapidly to bring digital automation and Gamma‑powered services to SMEs through a growing network of channel partners. We move fast with a start‑up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you’ll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.

Who are we looking for?

Working as part of a cross‑functional team, the Product Owner Manager is responsible for delivering exceptional products and services which help our customers manage their business communication needs. They will be pivotal in shaping and evolving our Fusion IoT service, ensuring reliable, scalable connectivity that enables customers to manage devices seamlessly across networks and geographies. Working in a fact‑based, experience‑based, and evidence‑based manner, the Product Owner Manager is responsible for ranked product backlogs underpinned by empirical product discovery and validation. The Product Owner Manager facilitates and orchestrates a framework for setting, prioritising, defining, and validating requirements to deliver quantifiable business outcomes and value.

What will you be doing day‑to‑day?

• Build, own, and maintain a Product Backlog that is both visible and transparent, using appropriate tooling such as Jira. Own the 1‑n product backlog – working with other POMs, Senior POMs, Lead POM & Delivery & Design Director to build aligned, ranked cross‑portfolio backlog.
• Work with key stakeholders to define end‑to‑end user story maps and customer journey maps and identify future development needs. Develop, maintain, and distribute Product roadmaps to provide clarity on value outcomes of all planned work over a 12‑month period.
• Work with end users, technologists, and channel and sales teams to embed a culture of Product Discovery & Validation, while taking risks associated with value, viability, usability and feasibility into consideration.
• Own and communicate our Delivery commitments, ensuring dependencies on all delivery teams are understood and aligned. Review and assess the impact of proposed changes and, working with colleagues, help facilitate documented assessments of viable options so that solutions can be agreed upon and defined.
• Act as a central point of reference for all changes related to the product, communicating clearly how changes can impact one another.

What You’ll Need

• Hands‑on IoT experience or mobile expertise to drive adoption, unlock new use cases, and ensure our IoT offering delivers measurable business value.
• Experience developing a deep understanding of customer needs and translating them into clear requirements.
• Ability to combine technical competence with business and commercial awareness and excellent communication skills.
• Knowledge of and experience in developing and prioritising product backlogs.
• Proficiency in analysing data, forming theories, and developing action plans.
• Excellent stakeholder management skills and confidence to challenge others appropriately.
• Capacity to manage a demanding workload, handle conflicting priorities and deliver high‑quality products quickly and at scale.
• Experience working in an Agile environment with multi‑disciplinary teams.
• Experience with tools such as Confluence, JIRA, Trello, Lucid, and Microsoft 365 suite.
• Understanding of various agile artifacts and ceremonies, and how to work effectively with engineering teams within these frameworks.

What do we offer you?

• 25 days of annual leave, plus an extra day off for your birthday, and a volunteer day to support a charity that matters to you.
• Enhanced maternity and paternity pay.
• A contributory pension plan with Gamma’s contribution varying depending on your contribution.
• Group income protection and life assurance (four times your salary).
• Tax‑efficient share saving and share incentive plans.
• Private medical insurance through Vitality, extending to your immediate family.
• An Electric Vehicle scheme through Octopus and a Cycle to Work scheme.

A few things to note

• Unfortunately, we can’t offer visa sponsorship or relocation support for this role.
• This role is hybrid from our Manchester or Newbury office (2 days in the office).
• If you feel you could be a good fit for Gamma but do not think you meet all the requirements, we still encourage you to apply as you could be the person we are looking for.
• Gamma is an equal‑opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.
• We do not discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.
• We are a family‑friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work‑life balance and enjoy working here at Gamma.
• For recruitment agencies – we currently do not want to increase our network, so please don’t send speculative CVs.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Product Management and Marketing

Industries

Telecommunications