Principal Engagement Manager, UKGI Public Sector Delivery Team

Amazon.com, Inc.; City of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading cloud solutions provider is seeking a Principal Engagement Manager to oversee complex cloud solution implementations in England. This role involves project management, stakeholder engagement, and technical leadership to ensure successful program delivery. Candidates should have experience in managing large-scale technical programs and strong communication skills. A relevant project management certification is preferred. Join a dynamic team committed to excellence and innovation.

Qualifications

• Experience in program or project management.
• Experience leading large-scale, technical programs.
• Strong communication skills for stakeholder presentations.

Responsibilities

• Lead complex cloud migration projects from start to finish.
• Ensure delivery within time and budget constraints.
• Develop strategic planning for program execution.
• Build strong relationships with stakeholders and partners.

Skills

Program management

Project leadership

Stakeholder management

Technical communication

Education

Project management certification (PMP, Scrum, or Agile)

Job description

Principal Engagement Manager, UKGI Public Sector Delivery Team

Job ID: 3117406 | AWS EMEA SARL (UK Branch)

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distil customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escape when appropriate, and drive projects to successful completion, while exceeding customer expectation.

Key job responsibilities

• Leading and managing complex cloud migration and transformation programmes from inception to completion.
• Ensuring successful delivery of programme outcomes within agreed time frames, budget and quality parameters.
• Developing and executing programme level strategic planning with the agility to adjust strategies as necessary to meet evolving business objectives.
• Building and maintaining strong stakeholder relationships across customers, partners and internal teams at all levels.
• Chairing executive level meetings, driving key decisions and resolving programme level risks and issues with appropriate escalation paths.
• Establishing robust programme structure, governance model and communication plan.
• Leading a multidisciplinary team of project managers and technical specialists.
• Ensuring compliance with security, regulatory and governance requirements across all programme work-stream.

Basic Qualifications

• Experience in program or project management.
• Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion.
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules.
• Experience communicating and delivering presentations to customers, stakeholders, and/or teammates.
• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management.

Preferred Qualifications

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership.
• Experience communicating to senior management and customers verbally and in writing.
• Project management certification such as PMP, Scrum, or other Agile certification.
• Experience in customer-facing business presentations covering business and technical aspects or equivalent.
• Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion.

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