Premium Front of House Manager, Patient Services

King Healthcare Ltd.; Greater London; On-site; GBP 38,000 - 40,000; Full time

Job summary

A premium healthcare provider based in Central London is seeking a Front of House Manager (Patient Services) to lead their team. The ideal candidate will have 2-3+ years of experience in premium healthcare or luxury hospitality, with outstanding communication and organizational skills. This role involves maintaining high-quality administration, supporting the FOH team, and ensuring a seamless patient journey. Salary is £38,000-£40,000. Interested candidates should send their CV to the provided email address or contact Becky directly.

Qualifications

• 2-3+ years' experience in healthcare or luxury hospitality.
• Outstanding communication and written English skills.
• Calm, polished, patient-centred approach.

Responsibilities

• Lead the Reception/Front of House team for patient experience.
• Maintain high-quality administration and EMR accuracy.
• Support and coach the FOH team for smooth operations.

Skills

Leadership in healthcare

Communication skills

Organizational skills

EMR/CRM accuracy

Job description

A premium healthcare provider based in Central London is seeking a Front of House Manager (Patient Services) to lead their team. The ideal candidate will have 2-3+ years of experience in premium healthcare or luxury hospitality, with outstanding communication and organizational skills. This role involves maintaining high-quality administration, supporting the FOH team, and ensuring a seamless patient journey. Salary is £38,000-£40,000. Interested candidates should send their CV to the provided email address or contact Becky directly.