Post Office Specialist

Co-Operative Energy Ltd; Norton Canes, Shelfield, Abingdon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A cooperative organization in the United Kingdom is seeking a Post Office Specialist dedicated to exceptional customer service. This role involves understanding customer needs, handling cash transactions, and ensuring compliance with regulations. Previous experience in retail is preferred but not essential. The position offers employee discounts, a generous leave package, and comprehensive training. If you have a confident and approachable nature, this could be the opportunity for you!

Benefits

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programs

Full Training and Development Plans

Enhanced Family Leave

Qualifications

• Confident and approachable with a focus on customer service.
• Experience with cash handling.
• Strong IT skills are essential.

Responsibilities

• Comply with legal requirements to minimise risk.
• Understand products and guide customers about promotions.
• Deal with customer complaints professionally.
• Complete compliance checks per society policies.

Skills

Confident and approachable nature

Cash handling experience

Strong IT skills

Retail/sales experience

Job description

Being a Post Office Specialist with Your Co‑op is more than processing forms and applications. We pride ourselves on our exceptional customer service, taking the time to truly understand our customers needs and requirements.

• Complying with legal requirements and obligations to minimise risk and inspire confidence
• Understanding the products we sell and offering guidance to customers, sharing any promotions
• Dealing with customer complaints professionally and in a timely manner
• Completing regular compliance checks in line with society policies and procedures

*Please note, successful candidates will be subject to a P250 (Credit Check)

Who are we looking for?

• Confident and approachable nature
• Cash handling experience
• Strong IT skills
• Previous experience in retail/sales preferred but not essential

At Your Co‑op, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, still click apply! You could be the candidate we are looking for

What can we offer you?

• Employee Discounts – Save up to 60% off Childcare , 20% off your Food Shop and 15% off your next Holiday
• 30 Days Annual Leave - Rising with service up to a maximum of 37 days
• Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
• Full Training and Accredited Development Plans
• Enhanced Maternity, Paternity and Family leave and more!

Apply today! If you would like more information, please email our team at [emailprotected]