Pool Operative Driver

Cardiff Council; Cardiff; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A local government authority in Cardiff is seeking a motivated individual to join the Neighbourhood Services Team as a Pool Operative Driver. This role involves supporting street cleansing operations, operating vehicles, and providing excellent customer service. Candidates should have a full C1 driving licence and experience in manual handling and customer service. Flexibility for shift work, including weekends, is essential. The position offers a full-time permanent contract.

Qualifications

• Understanding of risk assessment and workplace instructions.
• Experience in customer service environments.
• Ability to accurately keep records using technology.

Responsibilities

• Support cleansing operations throughout the city.
• Operate vehicles and respond to service complaints.
• Maintain records of completed work using technology.

Skills

Manual handling operations

Customer service experience

Technology usage for data input

Flexibility in service needs

Calmness under pressure

Education

Level of education for risk assessment

Full valid C1 driving licence

Job description

Cardiff is a vibrant and growing city, and we have an exciting opportunity for a motivated individual to join the Neighbourhood Services Team as a Pool Operative Driver. Our team is committed to delivering excellent service to Cardiff’s residents and visitors, ensuring high standards in street cleansing, waste management, and operational support.

About the job

As a Pool Operative Driver, you will support the delivery of cleansing operations and associated tasks throughout the city. Tasks also involve street cleaning activities such as collecting litter, handling split bags, removing dog faeces and deposited items from, removing leaf fall, and sweeping

Your duties will include carrying out manual handling operations, following health and safety guidance, and providing excellent customer service. You will be responsible for operating vehicles, responding to service requests and complaints.

The position involves maintaining records, using technology such as tablets or smart phone devices for daily task assignments, and documenting all completed work.

The role involves working outdoors in all weather conditions and requires flexibility to meet changing service needs and priorities.

What We Are Looking For From You

• A level of education or training which allows the understanding of risk assessment, working time directive and workplace instructions.
• Experience of carrying out manual handling operations and following health & safety guidance in the workplace.
• Experience of working in a face-to-face customer service environment.
• Ability to keep records accurately and use technology to input data.
• Ability to remain calm, polite, and courteous when dealing with customers.
• Ability to work flexibly to meet changing service needs and priorities.
• Punctual, reliable, and committed to the Council’s Equality and Diversity Policy.
• Willingness to attend training courses relevant to the role.
• Full valid C1 driving licence as post is required to operate and drive a small mechanical sweeper, street washing fleet and vehicles up to 7.5 tonne.
• Able to work evenings, weekends, and bank holidays as required.

Additional information

• The are multiple posts which are required to work from different depots: Lamby Way Depot, or Millicent Street Depot. The post requires you to work from any designated Council facility.

2 posts Saturday to Monday 6:00am - 15.45pm Lamby way

1 post Monday to Friday 13:00 - 12:54pm Millicent Street

1 post sunday to thursday 21:00pm to 04:54am Millicent Street

2 post Saturday and Sunday 5:00am - 18:00pm Millicent Street

• The post may involve shift work, including weekends and bank holidays (excluding Christmas Day).
• Essential driving Full driving license is required

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application:-

Job Category Environmental / Waste / Recycling

Working Pattern/Contract Type Full Time Permanent