Planned Preventative Maintenance Planner

Eric Wright; Preston; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A community-focused company in Preston is looking for two PPM Planners to join their team. This role involves supporting the PPM Team Leader by managing compliance related to Planned Preventative Maintenance and ensuring adherence to contractual SLAs. Ideal candidates will possess outstanding customer service skills and thrive in a fast-paced environment. The position offers extensive benefits such as enhanced annual leave, training opportunities, and support for well-being, including hybrid working options.

Benefits

Enhanced annual leave

Learning and development opportunities

Pension scheme with employer contribution

BUPA healthcare scheme

Company sick pay scheme

Group Income Protection

Enhanced Paid Family Leave

Onsite gym

Virtual GP

Mental Health support

Savings scheme

Recognition awards

Comprehensive health and wellbeing strategy

Qualifications

• First class customer service skills.
• Ability to monitor high-risk planned activities.
• Understanding of risks associated with contractual obligations.

Responsibilities

• Support the PPM Team Leader in managing performance.
• Ensure adherence to planned contractual SLAs and KPIs.
• Assist with administrative duties related to tasks and assets.

Skills

Customer service skills

Organizational skills

Attention to detail

Ability to thrive in fast-paced environment

Job description

Our business is truly special; part of the Eric Wright Group, and wholly owned by the Eric Wright Charitable Trust, we are a commercially focused business with a social purpose. Forward thinking and people focussed, we retain our traditional values and are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference every day. Our business would not be the business it is today without its people, we strive to develop and nurture talent, provide a positive healthy environment empowering our people to be the best they can be.

Our values

• Integrity – We’re transparent, honest, and accountable. We build trust and deliver lasting impact.
• Excellence – We go beyond expectations with expertise, determination, and attention to detail.
• Respect – We’re inclusive, compassionate, and professional. Every voice matters.
• Innovation – We think differently, solve problems creatively, and embrace a “can do” attitude.

Our Ethos

Working at the Eric Wright Group of companies is truly special. Owned 100% by the Eric Wright Charitable Trust, we are a commercially focused business with a social purpose, which means that after reinvestment in the business, our profit is donated to charity via the Trust. This ownership structure provides a high level of stability for the Group and supports longer-term commercial and charitable strategies. Our reputation is built on our Chairman's founding principles of a company that must be profitable, ethical and farsighted, as a result we have people, community and social value at our heart. The companies across the Group regularly collaborate to deliver outstanding results on bespoke projects for both public and private sector clients.

The Role

We have an exciting opportunity for two PPM Planners to join our established team. In this role, you will support the PPM Team Leader and the wider team by proactively managing performance and compliance relating to Planned Preventative Maintenance tasks and assets across the helpdesk. You will play a key part in ensuring adherence to planned contractual SLAs and KPIs, identifying and escalating issues where necessary, and helping drive timely and effective resolution. In addition, you will support the business in ad‑hoc administrative duties associated with Safe Systems of Work, management of planned tasks and building assets.

About you

Aligned with our ethos and values, you will have first class customer service skills and the ability to thrive in a busy, fast‑paced environment. You will be confident in monitoring the completion of high‑risk planned activities, knowing when to elevate issues to prevent availability risks or potential service failure points. You will also have an understanding of the risks associated with our contractual obligations and how they relate to planned tasks. Highly organised and detail‑focused, you will provide effective administrative support to the PPM Team Leader, maintaining accuracy, professionalism, and a proactive approach in all aspects of your work.

It would be advantageous if you previous FM experience especially of PFI / LiFT contracts, however full training will be provided.

In return we offer…

• Enhanced annual leave starting at 26 Days + bank holidays rising with service
• Learning and development - we offer a range of learning opportunities to develop talent at all levels within our business focussing on technical competence, upskilling, compliance and governance and career development.
• Pension — 6.5% employer contribution of your salary into your pension to help you save for the future
• BUPA - optional scheme and can include your family to the scheme (50% contribution)
• Company sick pay scheme- Up to 20 days full pay in a rolling 12 month period
• Group Income Protection – 50% of your salary covered for 3 years for long term illness
• Enhanced Paid Family Leave - maternity, paternity, adoption, fertility, compassion, bereavement, crisis, emergency dependants, and much more
• Hybrid working- manage your own diary, balancing working in the office, at home or out at client sites
• Onsite gym – we have a gym on site at Head Office which is free to use
• Company Doctor– for when you can’t get to see your own or if you have any health concerns
• Virtual GP - 24/7 access for when you need to speak to a GP
• EAP – Employee Assistance Programme through Health Assured, supporting you and your family with advice, guidance and counselling on a variety of areas such as health, fitness, home life, finances and much more.
• Mental Health support– through the Thrive app, approved by the NHS, provides tools, to tackle, prevent and manage common stressors such as sleep, bereavement, work issues etc. Also provides relaxation, breathing and meditation techniques and measures impact.
• Savings scheme –Put aside an affordable amount for a rainy day in the future
• Recognition awards – awards for long service and special birthdays
• A comprehensive health and wellbeing strategy focussed on physical, emotional, financial and career wellbeing
• A wide range of enhanced benefits to support your well‑being and work‑life balance

Equal opportunity statement

At Eric Wright Group, our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, who share of values, not just because it’s the right thing to do, but because it makes our company stronger.

Safeguarding if required

The Eric Wright Group is committed to safeguarding and promoting the wellbeing of its employees, contractors and clients and expects its people to share this commitment. Successful applicants may be required to undertake a Disclosure and Barring (DBS) check or Disclosure Scotland check and to provide proof of their right to work in the UK. We are committed to equal opportunities, inclusion and fairness across all employment opportunities and service delivery. All managers and employees are expected to promote our values to ensure our workplaces and services are inclusive and accessible.